David
San Jose,#2Author of original report
Sat, April 23, 2005
I received the laptop yesterday via FedEx. Not the tricked out Sony Viao they used to hook me in, but rather a basic Dell Inspiron. Mind you, I'm not looking a gift horse in the mouth - it's pretty cool to think I get a $600 laptop out of this deal -but is was FAR FROM FREE. I figure I spend about $150 on products and about 10 hours pestering these guys to deliver. For those of you who, like me, honored the agreement and are thinking you got the big shaft - KEEP AT THEM. I don't think it was my filing complaints with any agency that would listen - by the way, forget about the North Carolina AG's Office, I received a note the Niu Tech moved to Bocca Rattan, Fl. Nor was it working with the Florida BBB - they were pretty worthless. It was plain persistance. I emailed these guys non-stop for weeks, called every number I could find, and kept at it. The last email I sent before they gave in ended with.. "I am not going away - I will hound you until you deliver." It's pretty clear that they count on the vast number up people giving rather than pursue it all the way to the end and that is how they make thier money. I would suggest you do the following - I will. Complain to the companies that advertise on their site and tell them you will NEVER buy their products until they either stop advertising with Consumer Incentives (or whatever name they use next) or they force these guys to do business on the up and up. Take away the money supply and these guys will begin to choke. Federal agencies don't scare them and neither do lawsuits - but money talks. Keep at em - fight the good fight.
David
San Jose,#3Author of original report
Tue, April 12, 2005
I have been periodiccally checking their web site to see if I got lucky and they showed me as complete - when I noticed a phone number in the address field (none had been there before). I called this morning and.... Received a call back! Yes, a very nice person named Danielle called me back within 30 minutes of my message. Long story short - after explaining that I did complete the sixth offer and a fax of the documentation, I have been promised a Dell laptop withina few weeks. It seems persistance is the key here. The BBB was WORTHLESS. One note - don't respond to any of their emails if you get one - they only monitor incomming emails from the web site.
David
San Jose,#4Author of original report
Wed, March 30, 2005
Well, after numerous emails back and forth with the Florida BBB these guys offered $50. - Hah! I filed a complaint with the Florida AG. I am giving these guys one last chance - I responded to the only email I have from them admitting that I completed five offers and attached scanned copies of proof of the sixth offer. Here's hoping they cough up the laptop. If not, the Florida AG recommended the following agencies: Internet Fraud Department of the FBI Web address www.ifccfbi.gov Toll free number 800-251-7581 Federal Consumer Trade Commision Web address www.ftc.gov Toll free number 877-382-4357 County Consumer Protection Offices Toll free number 888-852-7362 This was what they closed the message with: "Finally, Florida's Deceptive and Unfair Trade Practices Act provides individuals with a private remedy to bring an action for damages, attorney's fees and court costs. If you need help finding a lawyer,The Florida Bar offers a Lawyer Referral Service which you may contact toll-free at (800) 342-8060. If you cannot afford to hire an attorney, you may be eligible for low cost or pro bono assistance through a local legal aid office. The Florida Bar can assist you with this process." I'm just about ready to start a class action lawsuit.