Complaint Review: Consumer Reward Network - Net4Ever - Auto Gold - U.S. Health Network - Canoga Park California

The last week of April 2005 I recieved a call telling me about a NEW internet service for $4.95 called Net4Ever. It sounded interesting and as internet is fairly high in my area, which is Virginia. I accepted the program at $4.95.

The next thing I knew I was being put through to a man to verify that I had accepted the service. Next thing I knew they were rattling on about Auto Gold, and a Health policy called U.S. Health Network. and the price of it.

At no time did I give them permission to take anything more than $4.95 from my account. On May 6, 2005 not only had they taken $4.95, but,also an amount of $129.95 for U.S. Health Network, and $104.90 for something called Auto-Gold. My bank stopped payment on the $129.95, that cost me $40.00. I have still not been able to collect the remaining $104.90 from Auto-Gold.

As soon as I found out they had taken this money I started calling their number, at no time have I been allowed to talk to a supervisor, everyone I have spoken with is heavily accented and I must spell my information for them. Each time they say is has gone into "High Priority" and in 10-14 business days I will recieve my refund check.

I will list dates that I have called and with whom I have spoken:

May 6th,2005 spoke with Jesse-male

June 15th 2005 spoke with NO NAME GIVEN @4:25 pm

June 30th,2005 spoke with Jesse @ 4:40 pm

July 8th,2005 spoke with Jenny @ 5:55 pm

July 18th 2005 spoke with Elua @ 1:25 pm

each time I get the same line said to me.

This company has another address also, it is:

Consumer Reward Network

Health Network Unlimited

#1023

Woodland Hills,CA 91365-4172

they also operate under the following web address:

www.net4ever.net

The contact tab sends you to the same 800 number I listed here. I don't care how much they have recorded me, I'm mad and they need to know this.

Minnie

Wise, Virginia
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com

[email protected]

badbusinessbureau.com

www.ripoffreport.com

Don't let them get away with it.

Make sure they make the Rip-off Report!

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