- Report: #47893
Complaint Review: ConsumerInfo.com - Orange California
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Author Confirmed
Why?
ConsumerInfo.com
One City Blvd. West, Suite 401 Orange, 92868 California, U.S.A.
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ConsumerInfo.com rip-off Orange California
My husband was just doing some research last year about our credit report (his or mine, didn't matter) and found the site, ConsumerInfo.com. I don't believe he ever received the "free" credit report, but I do know that if our account number was given to a rep, it was only for verification purposes and he was assured that he would not be charged and even more than that, he never gave permission for the account to be charged!
This IS a ripoff and these people should be investigated. I have already called and they said that a refund would be back in my account in 7-10 business days, but in my opinion, they need to put it back NOW!
Shirley
Redwood City, California
U.S.A.
CLICK HERE: Lawsuit Filed Against Consumerinfo.com to get victims thier money back
This IS a ripoff and these people should be investigated. I have already called and they said that a refund would be back in my account in 7-10 business days, but in my opinion, they need to put it back NOW!
Shirley
Redwood City, California
U.S.A.
CLICK HERE: Lawsuit Filed Against Consumerinfo.com to get victims thier money back
1 Updates & Rebuttals
Shirley
Redwood City,California,
U.S.A.
After the call to CIC ..apparently will be getting a full refund?
#2Author of original report
Wed, March 05, 2003
I first called CIC yesterday and gave as much info as possible, but I was not the primary account holder. I gave my husband all the info and he called. He was advised that he would receive full credit within 7-10 working days. He did ask the rep if he (the rep) knew that there were numerous complaints and that a possible lawsuit was taking place over this. He did not know anything about that, but - he never once mentioned pro-rating the amount we "owed", but immediately made the corrections in their system to reimburse us for the full amount. So, all I can deduce from that is that CIC realizes how they managed their e-Business and that it was not what consumers thought it was. If you are going to push your product on the web, everything needs to be completely detailed UP FRONT and not hidden somewhere in a Privacy Policy or other small legalese that sadly, most consumers don't read. Of course the word FREE helps in these times, but people still won't read the little, hidden pages that can make the difference between being charged and not being charged. As for us, I'm just glad we saw it, called and complained to the right person apparently and will be getting a full refund?
