I attempted to work a large number of their leads from exclusive to shared. The majority of their exclusive leads were purchased from a lead farm or other sites spill off (aged leads) and not generated by them as they said. I had been with contactability for two years and most of the so called leads I received were junk or for other products I don't sell. Up until recently I was able to get credit for the leads that were obviously bad, ex: john smith @ 555-555-5555), but rather than fixing the crap they send out to agents they decided to denied all credits. I have received 6 disconnected numbers and multiple obviously junk leads over the past week they refuse to credit(EX:Barack Obama). I currently have an account credit and they refused to refund it, not what i was originally told. Don't waist your money.