SCOTT
CORONA,#2UPDATE Employee
Tue, May 20, 2003
I am the SERVICE MANAGER To whom it may concern, Regarding the customer with the VTX1800r,it is an unfortunate thing that we could not accomidate the customers needs because of the following; The customer did not bring the vehicle in for a routine check-up, but rather the bike was running poorly because the fuel injectors were clogged. The customer later confessed to putting a fuel additive into the fuel system, aka "tune-up in a can".This is by no means covered under warranty of any type. Which also contributed to the price of the service considerably. The customer also failed to mention this so called additive in the ripoff report. As far as the oil leak from the rear valve cover is concerned there was no evidence of a leak at the time of this particular repair. All at Corona Motorsports strive for customer satisfaction, but unfortunatly some are beyond reach! Thank you, Service Manager
SCOTT
CORONA,#3UPDATE Employee
Tue, May 20, 2003
I am the SERVICE MANAGER To whom it may concern, Regarding the customer with the VTX1800r,it is an unfortunate thing that we could not accomidate the customers needs because of the following; The customer did not bring the vehicle in for a routine check-up, but rather the bike was running poorly because the fuel injectors were clogged. The customer later confessed to putting a fuel additive into the fuel system, aka "tune-up in a can".This is by no means covered under warranty of any type. Which also contributed to the price of the service considerably. The customer also failed to mention this so called additive in the ripoff report. As far as the oil leak from the rear valve cover is concerned there was no evidence of a leak at the time of this particular repair. All at Corona Motorsports strive for customer satisfaction, but unfortunatly some are beyond reach! Thank you, Service Manager