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  • Report:  #81679

Complaint Review: Cotterkey Invetment - Desert Sands Apts - Phoenix Arizona

Reported By:
- Glendale, Arizona,
Submitted:
Updated:

Cotterkey Invetment - Desert Sands Apts
9502 N 15th Ave #119 Phoenix, Arizona, U.S.A.
Web:
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My daughter had rented an apartment at Desert Sands Apts, from Cotterkey Investment LTD. After she had moved out, she was charged for damages.

I was listed on her lease as an emergency contact. Cotterkey was not able to get money from my daughter, so they gave my name & info to a collections agency.

I was able to prove to the collections agency that I was not responible for her debts. The collections agency agreed to remove the bad report off my credit & stop trying to collect from me. Cotterkey was not willing to admit their error.

I have been trying to get this straightened out with a lady named Erma from Cotterkey. Not only is she unwilling to admit their error & remove this from my credit report, she is also one of the most rudest lady I have ever met, she is uncooperative, extremely rude, & insulting.

Londi

phoenix, Arizona
U.S.A.


1 Updates & Rebuttals

Cindy

Phoenix,
Arizona,
U.S.A.
Collection agency at fault

#2Consumer Comment

Tue, July 13, 2004

One of the most important documents for a collection agency to have in order to aid in the collection of a debt from a previous resident is the rental application. The collection agency is the party that attempts to collect from a debtor, they choose to pursue a particular avenue to collect a debt, not the apartment complex. If your daughters debt did get on your credit report, which seems unusual since you have to have a social security number (among other information not included on an emergency contact of a rental application) then only the collection agency who put it there can remove it. The apartment representative does not have the authority to remove this type of information from a credit report, which would stand to reason that this is of no fault of the apartments. Your daughter was charges damages to the apartment beyond normal wear and tear and the community took reasonable steps to recover these fees.

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