- Report: #1400305
Complaint Review: Cox Communications - Internet
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Author Not Confirmed
Why?
Cox Communications
Internet, USA
Web:
www.cox.com
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Cox Communications Fraudulent Billing Practices Las Vegas Internet
Cox Commuication - Fraudulent Billing Practices - SCAM ALERT!
I made the mistake of ordering their services now I strongly regret it. They advertised a GREAT monthly rate for new customers so I called & ordered their services. When I went to pick up the equipment I did not receive a contract or any information on the services I ordered. Just a verbal statement. Then BAM! I got my first monthly bill with the WRONG rate. It WAS NOT WHAT I ORDER IN FACT IT WAS ALMOST TRIPLED THE AMOUNT I AGREED TO. I spoke with a customer service rep & their supervisor & nothing was done to resolve my problem. THIS IS FALSE ADVERTISEMENT to the FULLEST. Do not order their service; you WON'T pay what you agreed to you. In addition they do not have the original order number given to me. I do have an e-mail with the original order number. Not to mention all the additional fees which we all are aware of.
