- Report: #923689
Complaint Review: Credit Inform - Internet
Reported By:
Billy -
Weare, New Hampshire, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Credit Inform
Internet, United States of America
Phone:
866 226 3745
Web:
www.creditinform.com
Categories:
Business Rating:
(0)
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Credit Inform Recurring monthly charges even after canceling. Refuse to refund money, Internet
Credit inform which you are automatically signed up for through Capital One credit cards has continued to charge me a monthly fee. This, after I called and cancelled their service upon receiving my credit card in the mail.
The first time I called to cancel, Credit Inform conveniently did not give me a cancellation number. Which I did not know I needed to have. Without this number as "proof" that I called to cancel they continued to charge my card 8.99 a month.
When I called a few months later again they said I did not cancel the first time. They will not refund the charges.
The first time I called to cancel, Credit Inform conveniently did not give me a cancellation number. Which I did not know I needed to have. Without this number as "proof" that I called to cancel they continued to charge my card 8.99 a month.
When I called a few months later again they said I did not cancel the first time. They will not refund the charges.
