- Report: #410102
Complaint Review: Cricket Wireless - San Diego California
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Cricket Wireless
10307 Pacific Center Ct. San Diego, 92121 California, U.S.A.
Phone:
858-882-6000
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Cricket Wireless Refuses to follow up, lazy, uncouth, fraudulent, Osama bin Ladin has more credibility, he did what he said what he was going to do San Diego, California
I have a Verizon phone and it was stolen. I know the individual that stole the phone. The individual that stole the phone took it to a Cricket store and had a created cricket service on my Verizon phone. At the time of the theft, I was still under contract with Verizon.
What this person did was go to a Cricket store and a unscrupulous, uncouth Cricket employee "flashed" my phone and inserted a Cricket chip in the phone and turned on the service. The catch is, my Verizon service had a Denver telephone number and this individual opened an account with a Houston phone number impersonating me. No id was presented. This cricket employee did not contact Verizon was per Corporate policy and verified the owner of the phone.
Yes, I did file a police report with the absolutely worthless Houston Police Department and I was told your SOL. In other words, lady, we get paid not to do anything.
I contacted Cricket's so-called fraud department and about a week later, I did receive a call from Jaime. Per Jamie, she said that it is up to me to have the cricket account shut off. I told her that due to the lack of training, lack of morals and ethics of the Cricket staff that allowed this account to be opened fraudenly, it is up to Cricket, not me or Verizon. Jamie said that she would get back to me at the end of next week and here it is over a month later and still nothing.
I contacted a friend of mine, whose uncle is a retired police detective. The individual that opened the fraudulent account is on the National Terrorist Watch List. This individual is being investigated by the following agencies.
FBI
ICE - Immigration (marriage for fees in exchange for a green card)
IRS - not paying taxes based on the payment of "services" rendered
Social Security Administration - this individual is applying for disability. **Gee, what is a terrorist is to do?**
The Texas Rangers
Texas Attorney General
And this individual is working and getting paid under the table and applying for disability.
My next step is to file a complaint with the California Attorney General and the FCC and then I am seeking legal action against Cricket.
Regina
Denver, Colorado
U.S.A.
What this person did was go to a Cricket store and a unscrupulous, uncouth Cricket employee "flashed" my phone and inserted a Cricket chip in the phone and turned on the service. The catch is, my Verizon service had a Denver telephone number and this individual opened an account with a Houston phone number impersonating me. No id was presented. This cricket employee did not contact Verizon was per Corporate policy and verified the owner of the phone.
Yes, I did file a police report with the absolutely worthless Houston Police Department and I was told your SOL. In other words, lady, we get paid not to do anything.
I contacted Cricket's so-called fraud department and about a week later, I did receive a call from Jaime. Per Jamie, she said that it is up to me to have the cricket account shut off. I told her that due to the lack of training, lack of morals and ethics of the Cricket staff that allowed this account to be opened fraudenly, it is up to Cricket, not me or Verizon. Jamie said that she would get back to me at the end of next week and here it is over a month later and still nothing.
I contacted a friend of mine, whose uncle is a retired police detective. The individual that opened the fraudulent account is on the National Terrorist Watch List. This individual is being investigated by the following agencies.
FBI
ICE - Immigration (marriage for fees in exchange for a green card)
IRS - not paying taxes based on the payment of "services" rendered
Social Security Administration - this individual is applying for disability. **Gee, what is a terrorist is to do?**
The Texas Rangers
Texas Attorney General
And this individual is working and getting paid under the table and applying for disability.
My next step is to file a complaint with the California Attorney General and the FCC and then I am seeking legal action against Cricket.
Regina
Denver, Colorado
U.S.A.
4 Updates & Rebuttals
Seanjohnelk
Fayetteville,Arkansas,
U.S.A.
Ummmm
#2Consumer Comment
Wed, April 22, 2009
As for the company, by law, they are to check to see if the person who brought in a Verizon, Sprint, or T-mobile phone to use Cricket's service is the legal owner of the phone. A friend of mine checked with a Cricket store in Denver, Co and she was told that it was up to the store to see if that individual is the legal owner of the phone, the store did not do this. Beverly if you look closely enough you will realize that you are completely wrong about your claim against Cricket. You say quote: it was up to the store to see if that individual is the legal owner of the phone It says right there in your words that it is up to the store to do so. Now on the claim that they are suppose to check on the legal owner of a phone that is a load of BS. You do realize Cell Phones just like everything else you can buy in a store does not have to be registered or even activated. I personally know several people who have bought Cell phones that Cricket does not sale from Places like At&t and Alltell just so they could take it to cricket and have cheap service but good phones. And guess what there is no way to check the legal owner of those phones because they were never activated or registered with the company they were bought from. I hate Cricket too but in this case it is not their fault. It is yours for letting one of Americas most wanted get away without turning them in in the first place. You by association are technically a Criminal for not turning them in and should be ashamed of yourself.
Seanjohnelk
Fayetteville,Arkansas,
U.S.A.
Ummmm
#3Consumer Comment
Wed, April 22, 2009
As for the company, by law, they are to check to see if the person who brought in a Verizon, Sprint, or T-mobile phone to use Cricket's service is the legal owner of the phone. A friend of mine checked with a Cricket store in Denver, Co and she was told that it was up to the store to see if that individual is the legal owner of the phone, the store did not do this. Beverly if you look closely enough you will realize that you are completely wrong about your claim against Cricket. You say quote: it was up to the store to see if that individual is the legal owner of the phone It says right there in your words that it is up to the store to do so. Now on the claim that they are suppose to check on the legal owner of a phone that is a load of BS. You do realize Cell Phones just like everything else you can buy in a store does not have to be registered or even activated. I personally know several people who have bought Cell phones that Cricket does not sale from Places like At&t and Alltell just so they could take it to cricket and have cheap service but good phones. And guess what there is no way to check the legal owner of those phones because they were never activated or registered with the company they were bought from. I hate Cricket too but in this case it is not their fault. It is yours for letting one of Americas most wanted get away without turning them in in the first place. You by association are technically a Criminal for not turning them in and should be ashamed of yourself.
Beverly
Denver,Colorado,
U.S.A.
JROD, you're wrong
#4Author of original report
Mon, January 26, 2009
Jrod, all one has to do is take any phone, whether it is a verizon, sprint, t-moble, whatever and the staff at Cricket can "flash" your phone where you can use your verizon, sprint, t-moble phone using a Cricket service. As for the company, by law, they are to check to see if the person who brought in a Verizon, Sprint, or T-mobile phone to use Cricket's service is the legal owner of the phone. A friend of mine checked with a Cricket store in Denver, Co and she was told that it was up to the store to see if that individual is the legal owner of the phone, the store did not do this. So, excuse me, there is a way to go around this issue. This person's phone was shut off and she contacted customer service and they told her to go to a Corporate Cricket store and discuss the issue. The phone was confiscated and she was told to purchase a new phone and a new number. Now, as I have said, as per federal law, it was Cricket's duty to verify the owner of a Verizon phone and they did not. Now it is in the hands of the law enforcement and that individual will be facing "heck" wherever she goes. Now it is on with Crooked.
Jrod0101
Tulsa,Oklahoma,
U.S.A.
Are you Kidding me.....wow
#5Consumer Suggestion
Sat, January 10, 2009
You must not be that smart. Your issue is with the person, you claim you know, whom stole you phone. There are no SIM cards with verizon, Sprint, atell, and cricket. You need to go after the person that the person that stole your phone and stop wasting time and engery persuing a pointless case against a company.... You should have some type of insurance on the phone or something....
