- Report: #1204806
Complaint Review: Crossings Book Club - Internet
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Author Confirmed
Why?
Crossings Book Club
Internet, USA
Phone:
716-250-5700
Web:
www.crossings.com
Categories:
Business Rating:
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Crossings Book Club,The Literary Guild,The History Club,One Spirit Book Club Crossings has sent two notices recently, accusing me of being delinquent on my book club account. The first notice stated that it was the "second" notice. I had ordered nothing. Harlan, Iowa Internet
The Crossings Book Club contacted me and informed me that I was late sending them a payment for something I never ordered.
The first notice indicated that it was the "second" notice.
I responded to this notice via phone and informed them I had made no orders.
I found out that Crossings is but one of several book clubs owned by one establishment.
I had problems with the other account in the past as well (One Spirit).
With this new information about the companies, I asked that both accounts be closed. The phone representative stated she was taking care of that during the call.
I continued to receive mailings from both clubs with their monthly selections but figured it would take time for the closures to take effect.
A month later I received another Statement of Account notice from Crossings, wanting payment for a book they say I ordered.
I am now here posting this because I was unable to find the BBB office in Harlan IA, where the return address on the Statement of Account letter came from.
