Complaint Review: Dallas Patriots - Richardson Texas

Logan, if you really believe in what you are selling, then put it in writing and DELIVER.

I appreciate your views and opinions. Our goal is certainly to compete at the National level. We are well known for our 15u-18u team. All of our players have received an opportunity to play college baseball. We have had draft picks every year. We are excellent at the older age levels. This was our first year at the younger age levels, and I will agree with you, there are going to be ups and downs. We certainly intended on playing the entire year at the National level, but when the team was struggling, we had to make a change, and we did. We certainly did not anticipate this. As for the coaching, I feel we have the best coaches around. As with any organization or company, there are going to be better employees than others. We had some first time additions to the Patriots coaching staff this season. What we may have hoped for in some of our coaches was not what we got. As the owner, I can promise you, those problems will be dealt with. They are excellent guys, excellent Christian men, they just struggled as coaches. There is no way to determine how a coach will do. Our first priority is to see who the coach is and what he stands for. Then we look at his baseball credentials. In a perfect world they are perfect scores in both, but there is no way of knowing for sure until they get out on the field and start coaching. In our parent meeting, we were very upfront about the fact that we should all keep a big picture mentality, and that this was the first time for the kids to be together and the first time for the coaches to be with those kids. I do not know of anything that we promised that we did not deliver on. I know we had hoped for certain outcomes that did not necessarily pan out but you have to walk before you can run. At the older age levels, you will be hard pressed to find anyone that can do for your son what we do. Our winning percentage, our graduates, etc. As for the indoor facility, it is open for Patriots to come hit in. Clearly, you should call before just showing up. I do not mean for this to sound rude, but we are a private company. On the weekends, we play games. I am not surprised to hear you went up on Saturday and Sunday and it was closed. We have a contract for a reason. We do not back out on our contracts. We do not lie. We know we have room to improve, what business doesn't? I do not feel any of our coaching is a "joke". I feel that is absurd. I would beg to ask what your baseball experience is? Could the coaching have been better? YES! For the record, we know who has written this letter. I personally love this family. I have worked with their son. Amazing kid. He struggled the entire season. Stats don't lie. What has been said is true about playing time. This is not daddy ball. Parents do not dictate how much their son plays. The player earns playing time. That is why we do not talk to parents about it. If a parent wants to know what their son could do to improve, then we will be happy to tell them. If a parent brings up playing time, then we will not talk to them about it. As for "spies" in the stands. This is not true. We do not recruit spies. We have parents that are dedicated to our program, understand how things work, and trust us with their sons. When they see parents that do not understand how things should be run, then they tell us. Parents can be a cancer. Every team seems to have one. All they can do is complain about things. When their son makes a mistake, it is never the boy's fault; it is the coaches, or another players. Here at the Patriots, we try to get rid of those types of people. We do not want them around. Therefore, we have parents that feel the same way. They volunteer to tell us. I do not have to recruit them. I appreciate that you feel I am a "fantastic salesman". I do not sell anything I do not believe in. What we do here with the Patriots is we help players learn to take responsibility for their actions and their own career. We weed out the parental involvement so that the player can learn discipline, work ethic, and personal responsibility. We love our parents, and we want them active in their kid's lives. We applaud that, but some parents go to far. They want it more than the kid does. Most of our parents understand this, however, there are always those that do not. One thing my dad always taught me was this: if you want it, you can achieve it, but I am not going to do it for you. I will support you in anything you do from music, school, sports, etc. but you must decide what you want to do. I am amazed at how people cannot simply pick up the phone and talk to someone about something. My email is available for all to email me at anytime. People assume we are perfect. I feel people put unrealistic expectations on us. It is amazing to me how the older age groups rarely have a problem. The parents are experienced. They understand how it works. You younger age groups can be finatical. They go crazy at umpires, and lose sight of what's important. The development of a young man. We are known for that. Could this have been a bad season, yes. It happens with any company and any organization. You are going to have ups and downs. We are in a transistion stage where we are starting our youger age groups (8u-14u). We said that at the beginning. If you do not like something, email me. I do not understand where you feel it is necessary to try and resolve problems over a website that has nothing to do with the problem. We send out a form at the end of every season asking you to tell us what you liked, what you did not like, the coaching, practices, suggestions, etc. That is where this info should be listed, not over the internet. This is amazing. Then you do not even put your name on it. You sign it "K". Logan Stout

I appreciate your views and opinions. Our goal is certainly to compete at the National level. We are well known for our 15u-18u team. All of our players have received an opportunity to play college baseball. We have had draft picks every year. We are excellent at the older age levels. This was our first year at the younger age levels, and I will agree with you, there are going to be ups and downs. We certainly intended on playing the entire year at the National level, but when the team was struggling, we had to make a change, and we did. We certainly did not anticipate this. As for the coaching, I feel we have the best coaches around. As with any organization or company, there are going to be better employees than others. We had some first time additions to the Patriots coaching staff this season. What we may have hoped for in some of our coaches was not what we got. As the owner, I can promise you, those problems will be dealt with. They are excellent guys, excellent Christian men, they just struggled as coaches. There is no way to determine how a coach will do. Our first priority is to see who the coach is and what he stands for. Then we look at his baseball credentials. In a perfect world they are perfect scores in both, but there is no way of knowing for sure until they get out on the field and start coaching. In our parent meeting, we were very upfront about the fact that we should all keep a big picture mentality, and that this was the first time for the kids to be together and the first time for the coaches to be with those kids. I do not know of anything that we promised that we did not deliver on. I know we had hoped for certain outcomes that did not necessarily pan out but you have to walk before you can run. At the older age levels, you will be hard pressed to find anyone that can do for your son what we do. Our winning percentage, our graduates, etc. As for the indoor facility, it is open for Patriots to come hit in. Clearly, you should call before just showing up. I do not mean for this to sound rude, but we are a private company. On the weekends, we play games. I am not surprised to hear you went up on Saturday and Sunday and it was closed. We have a contract for a reason. We do not back out on our contracts. We do not lie. We know we have room to improve, what business doesn't? I do not feel any of our coaching is a "joke". I feel that is absurd. I would beg to ask what your baseball experience is? Could the coaching have been better? YES! For the record, we know who has written this letter. I personally love this family. I have worked with their son. Amazing kid. He struggled the entire season. Stats don't lie. What has been said is true about playing time. This is not daddy ball. Parents do not dictate how much their son plays. The player earns playing time. That is why we do not talk to parents about it. If a parent wants to know what their son could do to improve, then we will be happy to tell them. If a parent brings up playing time, then we will not talk to them about it. As for "spies" in the stands. This is not true. We do not recruit spies. We have parents that are dedicated to our program, understand how things work, and trust us with their sons. When they see parents that do not understand how things should be run, then they tell us. Parents can be a cancer. Every team seems to have one. All they can do is complain about things. When their son makes a mistake, it is never the boy's fault; it is the coaches, or another players. Here at the Patriots, we try to get rid of those types of people. We do not want them around. Therefore, we have parents that feel the same way. They volunteer to tell us. I do not have to recruit them. I appreciate that you feel I am a "fantastic salesman". I do not sell anything I do not believe in. What we do here with the Patriots is we help players learn to take responsibility for their actions and their own career. We weed out the parental involvement so that the player can learn discipline, work ethic, and personal responsibility. We love our parents, and we want them active in their kid's lives. We applaud that, but some parents go to far. They want it more than the kid does. Most of our parents understand this, however, there are always those that do not. One thing my dad always taught me was this: if you want it, you can achieve it, but I am not going to do it for you. I will support you in anything you do from music, school, sports, etc. but you must decide what you want to do. I am amazed at how people cannot simply pick up the phone and talk to someone about something. My email is available for all to email me at anytime. People assume we are perfect. I feel people put unrealistic expectations on us. It is amazing to me how the older age groups rarely have a problem. The parents are experienced. They understand how it works. You younger age groups can be finatical. They go crazy at umpires, and lose sight of what's important. The development of a young man. We are known for that. Could this have been a bad season, yes. It happens with any company and any organization. You are going to have ups and downs. We are in a transistion stage where we are starting our youger age groups (8u-14u). We said that at the beginning. If you do not like something, email me. I do not understand where you feel it is necessary to try and resolve problems over a website that has nothing to do with the problem. We send out a form at the end of every season asking you to tell us what you liked, what you did not like, the coaching, practices, suggestions, etc. That is where this info should be listed, not over the internet. This is amazing. Then you do not even put your name on it. You sign it "K". Logan Stout