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  • Report:  #180953

Complaint Review: Dan Bennett - Stone Images - Chantilly Virginia

Reported By:
- Falls Church, Virginia,
Submitted:
Updated:

Dan Bennett - Stone Images
25191 Willard Road Chantilly, 20151 Virginia, U.S.A.
Phone:
703-542-5750
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I have called Stone Images at least 20x over the last 2 months and this has essentially gone unanswered for that long. I have also sent 3 emails with no response. The work was started in November 2005 and is still not completed. It is now March 2006.

Stone images needs to finish the work they started, in addition to cleaning up the yard, grading the yard where they dug it up, reparing the yard where their trucks tore it up, finish sealing the patio/walkway, in addition to replacing a window they broke, and addressing issues with the amount of money that was charged.

I have held up my end of the commitment, but it seems they cannot uphold theirs. I am in the process of seeking legal action as it seems to be the only way to have the remote possibility of them finishing the job.

Melanie

Falls Church, Virginia
U.S.A.


1 Updates & Rebuttals

Melanie

Falls Church,
Virginia,
U.S.A.
Issues (Almost) Resolved - Dan Bennett - Stone Images Chantilly Virginia

#2Author of original report

Wed, March 15, 2006

I was contacted today by Stone Images and all of the work has now been completed/issues addressed and resolved except for replacing the broken window. For that I am told another appointment needs to be made. I am just glad we seem to be coming to a close. In the end, I am happy with the patio and walkway look, it just took a while.

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