- Report: #990780
Complaint Review: Data Doctors - Chandler Arizona
Reported By:
Rick -
Littleton, Colorado, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Data Doctors
5055 West Ray Road Suite 20 Chandler, 85226 Arizona, United States of America
Phone:
4809217029
Web:
http://www.datadoctors.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Data Doctors Lost my hard drive and lied about it. No refund. No apologies, just lies. Chandler, Arizona
While attempting to retrieve data from my D: drive, Data Doctors lost my C: drive. They claim they shipped it back with the tower. The computer did not turn on. I opened the case, and there was no C: drive in there.
In talking with Kevin, the owner or manager, he contradicted his own stories multiple times while trying to lie to cover up the fact that Data Doctors lost my 2 GB hard drive and thousands of dollars of software. He says he can say with absolutely certainty it was in there as they turned it on, after an employee had just told me they never turn on the computer. He says it is in there because they don't have it, then why wasn't it in my PC tower when I tried to turn it on? When I opened the case?
They said that the computer drive had a special carrier, and tried to fabricate some other stories about the computer all of a sudden being damaged in shipping and they rebuilt it. I never received any such calls or emails. The contradictions of liars are apparent. They accept no responsibility and think they can get away with losing my hard drive, all my programs, all my software, all my data. No, they can't.
NEVER use Data Doctors.
In talking with Kevin, the owner or manager, he contradicted his own stories multiple times while trying to lie to cover up the fact that Data Doctors lost my 2 GB hard drive and thousands of dollars of software. He says he can say with absolutely certainty it was in there as they turned it on, after an employee had just told me they never turn on the computer. He says it is in there because they don't have it, then why wasn't it in my PC tower when I tried to turn it on? When I opened the case?
They said that the computer drive had a special carrier, and tried to fabricate some other stories about the computer all of a sudden being damaged in shipping and they rebuilt it. I never received any such calls or emails. The contradictions of liars are apparent. They accept no responsibility and think they can get away with losing my hard drive, all my programs, all my software, all my data. No, they can't.
NEVER use Data Doctors.
1 Updates & Rebuttals
coast
USADo this
#2Consumer Comment
Fri, January 04, 2013
Purchase and install a new hard drive. Then reinstall the system software and applications from the original discs. Then reinstall your data from your backup discs.
