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  • Report:  #1119877

Complaint Review: dell computer - AUSTIN Texas

Reported By:
Bravo67 - Chico, California,
Submitted:
Updated:

dell computer
PO BOX AUSTIN, 78708 Texas, USA
Phone:
1800-283-2210
Web:
www..dell.com/dfs
Categories:
Tell us has your experience with this business or person been good? What's this?

when i received my dellm preferred account stetement they imposed  a late charge assesssment fee of 14.00 now i have to pay 66.00 monthly its  not right and unfair usually i mailed my payment on time  before the 10th  why dell financial service imposed a late charge assessment fee after they received the payment on jan 9,2013 before the 10th  on dec 31,2013 i  emailed dell twice got not response i called their 1800-283-2210 it's tererible i was tranferred from one country to another  people who could not speak english well   recently i returned dell aspiron 660 the operating was window 8 when i was watching moviem online it froze all the time. i 'm  cancelling my dell preferred accoun right now.



1 Updates & Rebuttals

Ken

Colorado,
I think I see your problem....

#2Consumer Comment

Fri, January 31, 2014

" they imposed  a late charge assesssment fee of 14.00 now i have to pay 66.00 monthly its  not right and unfair usually i mailed my payment on time  before the 10th"

"Usually" you mail your payment on time?  Wow, what a concept.  You DO know the payment must actually arrive at Dell Financial BEFORE the due date, don't you?  I would guess you really don't get that.

"recently i returned dell aspiron 660 the operating was window 8 when i was watching moviem online it froze all the time.."  That could be due to your internet service running out of data rather than a bad computer.  Not sure you're smart enough to own a computer.

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