Carolyn
Gulfport,#2Author of original report
Fri, March 19, 2004
Thank you, Nancy. The problem, it turns out, is Dell enabled the Microsoft XP firewall before they shipped it. McAfee was also installed on the computer. When my cable technician suggested I might want to disable the Microsoft firewall, everything worked fine. My issue was with Dell's service. Dell's own tech could have helped me straighten the issue out, and he could have informed me he was doing it as a favor since my software was only covered for 30 days. Thanks for the ftp software tip. I'll check it out.
Nancy
Phoenix,#3Consumer Suggestion
Wed, March 17, 2004
Carolyn, it sounds like Dell sent you a computer that has some shareware programs on it and not full version ones. Most shareware does expire after 30 days, if you don't pay to register it with the company that makes it. (This wouldn't be Dell.) There are many freeware FTP programs online you can download. I normally go to http://www.tucows.com and download from there. They have a good sized selection of both shareware and freeware. I'm pretty sure you can find an FTP program there to your liking.