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  • Report:  #108068

Complaint Review: DELL - Round Rock Texas

Reported By:
- Star, Idaho,
Submitted:
Updated:

DELL
One Dell Way Round Rock, 78682 Texas, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
DELL solicited me by email to buy a Dimension 2400 desktop computer system on the basis of no interest for one year. I did so. The first unit was defective. It was returned and signed for and a second was sent. Dell has now charged me for BOTH and has refused to remove the second charge. They also offered a rebate of $125. I sent Dell a rebate application in good order and received a US Post Office return confirmation of receipt by Dell. Dell now contends that no rebate application was received and refuses to pay the rebate.

Dr. A.J.

Star, Idaho
U.S.A.


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