- Report: #477684
Complaint Review: Denta White - Spanish Fork Utah
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Author Confirmed
Why?
Denta White
654 North 800 East # 505 Spanish Fork, 84660 Utah, U.S.A.
Phone:
866-982-5126
Web:
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Denta White Hidden $277.11 fee for free samples!!! Spanish Fork Utah
My wife and I read a report on MSN on a few teeth whitening businesses that were offering free samples for less than $4.00 shipping and handling that had apparently great results and we had to check it out. We followed the links links posted and sure enough they were offering samples of their products for less than $4.00 shipping and handling. I ordered my samples and so did my wife ony she had entered our address incorrecly on her order and since we figured it was less than $4.00 why not order it again ensuring our address is correct and we reciece this product. Eight days pass and we get our teeth whitening products in the mail, cool right? Well, on the tenth day my wife comes to me and asks why is there $277.11 missing from out account? I don't know, so I check it out and sure enough there are three payments to Denta White for $92.37! I call the company immediatly and demand my money back. The customer service representative begins to tell me that on the 10th day from ordering the free sample you are automaticaly place in an ordering service of $92.37. I told her I do not want that and I have'nt even had time to try the product to dertermine if I like it or not. She tells me that if I want my money back I will have to mail back the FREE SAMPLES and I get only half the $92.37 for one package that I opened! I requested to speak to a manager and she took down my name and number and has not called me back. That was two days ago! I have served for over six years in the U.S. Army and have spent three deployments, three years in Iraq for this d**n country and I would never treat someone the way this company has treated me or the many others that have fallen into this trap. DO NOT USE DENTA WHITE, they will take your money with no remorse.
Brenton
Fort Hood, Texas
U.S.A.
Brenton
Fort Hood, Texas
U.S.A.
8 Updates & Rebuttals
clb5555
Las Cruces,New Mexico,
USA
Denta White is a scam!
#2
Mon, September 14, 2009
I am aware of scams like these and I read all the fine print. Still, I figured I could just call the number provided and cancel within ten days to not be charged any further. However that number just gave me a message that says it's no longer in service. I have since researched other numbers that have told me the same thing.
Denta White is clearly a scam and they screw you out of your money, even if you follow the instructions in the fine print as Nancy suggested. I don't know what your specific affiliation is with this company but you should feel sick to your stomach that you are involved in a scam to rob hard-working people of their money.
I am going to be talking to a team of lawyers about this company and legal action will follow.
Nancy
Steilacoom,Washington,
U.S.A.
In the first plkace Jaci
#3Consumer Suggestion
Sun, August 09, 2009
He does NOT protect ME. I have a long line of military members in my family and I live next to an army base. I jsut get tired of people not reading all the stuff on the web sgiht then come on ehre and complain about getting ripped off. If they had read it, they would have known. It is not that hard.
Nancy
Steilacoom,Washington,
U.S.A.
In the first plkace Jaci
#4Consumer Suggestion
Sun, August 09, 2009
He does NOT protect ME. I have a long line of military members in my family and I live next to an army base. I jsut get tired of people not reading all the stuff on the web sgiht then come on ehre and complain about getting ripped off. If they had read it, they would have known. It is not that hard.
Nancy
Steilacoom,Washington,
U.S.A.
In the first plkace Jaci
#5Consumer Suggestion
Sun, August 09, 2009
He does NOT protect ME. I have a long line of military members in my family and I live next to an army base. I jsut get tired of people not reading all the stuff on the web sgiht then come on ehre and complain about getting ripped off. If they had read it, they would have known. It is not that hard.
Jaci
El Paso,Texas,
U.S.A.
Nancy
#6Consumer Comment
Sun, August 09, 2009
Nancy, you are one ill mannered person. Learn to show some respect for the people who protect you. Your high and mighty attitude does nothing for you. Not everyone is aware that EVERYone is out to rip you off these days. Your advice is good for these people to hear. However, the way you say it is completely rude and uncalled for.
Jaci
El Paso,Texas,
U.S.A.
Nancy
#7Consumer Comment
Sun, August 09, 2009
Nancy, you are one ill mannered person. Learn to show some respect for the people who protect you. Your high and mighty attitude does nothing for you. Not everyone is aware that EVERYone is out to rip you off these days. Your advice is good for these people to hear. However, the way you say it is completely rude and uncalled for.
Jaci
El Paso,Texas,
U.S.A.
Nancy
#8Consumer Comment
Sun, August 09, 2009
Nancy, you are one ill mannered person. Learn to show some respect for the people who protect you. Your high and mighty attitude does nothing for you. Not everyone is aware that EVERYone is out to rip you off these days. Your advice is good for these people to hear. However, the way you say it is completely rude and uncalled for.
Nancy
Steilacoom,Washington,
U.S.A.
READ the terms of service.
#9Consumer Suggestion
Sat, August 08, 2009
I went to the sight. You have to READ the terms of service. NOTH(ING is ever FREE. ANd when they offer something for jsut shipping costs, ALWAYS look for a catch, usually in the terms of service. Don't you learn to follow directions in the Army? By submitting your credit card information, you are agreeing to our Terms and Conditions, as set forth: By sampling our product for shipping and handling charges of $3.76, you will be given a period of ten days, from the time you place the order, to decide if you want to continue using the product. Please allow several days to receive your product. You can cancel at any time during the ten day trial period by unsubscribing at our website at http://dental.secure27.com/help with no further obligations. In fact, you can keep the remainder of the trial product as our gift to you for trying this offer. In the event you do not cancel within ten days after you order your trial product, you will be automatically enrolled in our convenient home delivery plan and your credit card will be charged $92.37. Thereafter, 30 days from your initial order, you will be billed the monthly charge of $92.37 each month when product is sent to you. Limit of one trial sample per household. If, at any time thereafter, you wish to cancel the convenient home delivery plan, you may unsubscribe at http://dental.secure27.com/help with no further obligations. Please take the time to read our complete Terms and Conditions below before continuing.
