A month ago I received a product I had ordered but was double charged for. I also received a product I did not border and was charged a $4.95 shipping even though it came with the other product that I also paid shipping for. The customer service number never rings through them or now. Finally found a number associated to the address and my order was drastically reduced and I was suppose to receive a refund. The orders were cancelled. Or so I thought, as I received another shipment today. Again, can't get through on the customer service line and the other number now says only available from 8am to 12pm. Four hours!!!