- Report: #1310218
Complaint Review: Diet Supplements -PM - Provo Utah
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Diet Supplements -PM
**** * ********* *** *** *** Provo, 84604 Utah, USA
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Diet Supplements -PM Garcinia Gabonia I got these pills in the mail, I do not remember ordering them, They must of gotten my information from a previous order last year, Then I get a charge of $53.99 on my bank and have not idea where it came from. the pills come in a package with no information no phone number to call nothing. Provo Utah
I did not order these pills. I have no idea where they got my information.
About month after receiving the first package it get a charge of $53.99 on my bank. I call the bank and they tell me it was a debt charge. I look everywhere to find a phone number in the package, name anything.
There is nothing that comes in the package. The only information I have is what is on the outside of the package, which is not a whole lot.
How in the world is I suppose to stop receiving and stop getting charged for something I did not even order.
2 Updates & Rebuttals
Striderq
Columbia,South Carolina,
USA
Wild guess...
#2General Comment
Wed, June 08, 2016
You ordered a free trail of these pills paying only shipping charge. However when you did this you agreed that if you did not cancel per their policy within a set time (usually 2 weeks from order) then you enroll in their monthly purchase program. They will send the pills every month and charge your card every month. You can't dispute this with the bank because you authorized it so it's not fraud.
Contact the bank, the phone number is included in the payment request. If you look on your account statement the number should show, without any spaces or dashes such as 8005551234. What you might want to consider doing is telling your bank you lost your card and want to close it and get a complete different number. Tell the bank you don't want the charge applied to the new card and contact the company to cancel.
Good luck, hope this helps.
Jim
Florida,USA
Tell Your Bank!
#3Consumer Comment
Wed, June 08, 2016
Tell your bank put into contest the original charge and to not allow any others.
