- Report: #1175426
Complaint Review: Direct Express - Nationwide
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Author Not Confirmed
Why?
Direct Express
Nationwide, USA
Phone:
888-741-1115
Web:
https://www.usdirectexpress.com/edcfdtclient/index.html#
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Direct Express, Comerica Bank, U.S. Treasury Department Corprate and Federal Fraud Nationwide
I was told I had to use Direct Express to recieve my Social Security payments because I did not have a checking account and the Feds were moving to paperless payments. I did that and at first everything was OK. Then, all of the sudden...no more payments. Nothing Nada.
I called the Social Security Adminstration and was told that I needed to fax some paperwork to them including my SSN card, my ID, my account info and my complaint number and I would hear something within 24 hours. Two days later, nothing. Called again and was told to repeat step one...nothing...call and repeat.
I asked to speak to a supervisor and I was told that the supervisor would just tell me the same thing. Since then, I have been hung up on and given the same run around and double talk. What I have not been given is my money. I need that money to pay my rent and feed my family. This is BS. Boycot them. If you have a friend or family member that has been duped into using this card, help them get another account as quick as possible!!!!!!
