Lori
Kalkaska,#2Consumer Comment
Sat, March 04, 2006
My g/f canceled her Dish service in Oct, when she was no longer able to get service at her location (she was living in temp housing while her new home was set). In Jan, Dish hit her with $400. in charges for her equipment. They claimed that she never canceled, and they now wanted the equipment back. Further investigation, and the customer service rep claims to have sent out the boxes for the equipment return in late Oct (ok, but I thought she never canceled????). They sent her new boxes to pack the equipment in, and low and behold, 3 weeks later, she got her money back. She's now a HAPPY customer of Charter, her money is back, and she'll never go back to satelite again! While you may not get your monthly service charges back from Dish, there's a good likelihood of getting your equipment charge back if you send them their equipment (call them for boxes). Check out another tv service (directv or cable), and LOSE the DISH!!!! Good Luck!!!
Alma
Menlo Park,#3Consumer Suggestion
Sat, March 04, 2006
You wrote: I don't doubt for one second that charging for the equipment isn't in the fine print. It is just their way of taking the money. I would doubt at least for ten second. Please, check your contract. There should be a long section with the title: Unreturned Equipment Charges (or something similar). Then another one something : Collection of Fees, Credit/Debit Card Authorization. After reading the contract, I would recommend to return all the equipments, as a start your fight. Good luck.
D
Naples,#4Consumer Comment
Sat, March 04, 2006
Good Luck on getting your money back from Dish Network, And I'm GLAD to see that this wasn't another "Bank Bashing" fileing.