- Report: #1308464
Complaint Review: Distant Palms Vacations - Internet
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Author Not Confirmed
Why?
Distant Palms Vacations
Internet, USA
Phone:
800-901-2497
Web:
distantpalmsvacations.com
Categories:
Business Rating:
(0)
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Distant Palms Vacations Priceless Times I received a call from a company identifying itself as the Marriott offering a 6 day 5 night stay. To learn more I had to press 1, I did and an agent immediately picked up the call. The offer allowed for an initial payment of $299 and 3 subsequent payments of $233 over three months. Instead they placed unauthorized charges of $346, $578 and $200 all within 5-6 days. When I demanded a refund they refused it and instead tried to offer additional packages for low costs. I reported them to the FTC and the Better Business Bureau. Cancun Internet
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On 3/25/16, I received an automated call from the Marriott offering a 5 night stay. To know more about the deal, I had to press 1 and I did. i trust the Marriott. i was then transferred to an agent who said taht my number was shared with them by the Marriott and that they were an affiliate. They offered two 6 days 5 night packages at various destinations for $999. I initially declined until they explained that they offered a payment plan and a 30 month open window to plan my vacation. The deal could even be transferred to family or friends.
I accepted to make one payment of $299 and signed a contract for a three month payment plan (for three $233 payments). On 3/28 another charge of $578 was processed without my authorization. I demanded a refund to my creditor and a cancellation. Distant Palms Vacations gave me the runaround and instead offered other deals too good to be true. At this point i proceeded to report them. I did not even receive the required passwords to access the vacation planner on their website. The initial form requires information about income and occupation for travelers - none of it require to make hote reservations.
