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  • Report:  #1147482

Complaint Review: Doheny’s Water Warehouse - Internet

Reported By:
Tony M. - Massapequa Park, New York,
Submitted:
Updated:

Doheny’s Water Warehouse
Internet, USA
Phone:
800-574-7665
Web:
www.doheny.com
Categories:
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RIP OFF REPORT!!!!! Buyers Beware!!!!  RIP OFF REPORT

I had ordered 3 items from Doheny's, when the shipment arrived, only part of the order arrived - Order Date 5/12/2014

My original order:

Start-Up Kit #2 4897 FREE $33.99 

$44.92 1 $33.99 - Received

Doheny's Jet Drive AG Powered by Aquabot 4052 

$289.99 1 $279.99   - Never arrived!!

ULTRA Light Floating Pool Light 2665 FREE $71.99

$79.99 1 $71.99 - Received

Wrong Item Delivered: 25lbs. Of Super Shock Arrived - they sent a call tag for a pick up Immediately!!!

After 6 phone calls into Doheny's Customer Service Reps, that have absolutely no idea of what is going on and multiple times being told, another item is being shipped to me,LIE LIE LIES to no avail, I have not received the item, so on my 7th call to Doheny's on 5/17/2014, I have asked for a refund, the customer rep stated, well OK, but it could take 7 -10 days, and we need you to ship the Super Shock back first....this is unacceptable, Doheny's is trying to steal 279.99 of my money and wasting at least 2-3 hours of my time on hold with there customer service department, Absolutely frustrated!! DO NOT WASTE YOUR TIME or MONEY WITH THIS COMPANY, Unless you like being STOLEN FROM, Bothe TIME and MONEY!!!



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