- Report: #1397613
Complaint Review: DOLLAR store services - Las Vegas Nevada
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Author Confirmed
Why?
DOLLAR store services
Hacienda Las Vegas, Nevada, USA
Web:
www.drss.com
Categories:
Business Rating:
(2)
Tell us has your experience with this business or person been good?
DOLLAR store services J W - Imports Never finished building store project, never sent all merchandise,lied about C.O.G.S., Las Vegas Nevada
Dollar store services ,did not fulfill their contract obligations after I paid for my store ,they didn't finish the work, or send me all the merchandise to complete my store ,they didn't finish the perimeter walls ,they did not send me the correct merchandise for my store ,the build out supervisor did not think I would notice it ,they left off three main categories, picture frames, linens,and candy,however the build out supervisor tried to fake fill the space,thinking I would not notice it ,to this day ,one month later store open now ,I still don't have the merchandise, and it has caused damage to my customer base and overall business, dollar store services has also lied about C.O.G.S. cost of goods sold meeting a 54% threshold, that they constantly tell you and they never meet that goal never even come close to ,especially on merchandise that sells ,to this date drss/JW Imports/DOLLAR store services has not fulfilled their contract obligations
2 Updates & Rebuttals
John
Las Vegas,Nevada,
United States
General Manager
#2REBUTTAL Owner of company
Sat, March 05, 2022
We provide a complete store set up including all fixtures and merchandise. Occasionally, a supplier may be out of an item and so cannot ship that item. At the end of every store set up , we provide a summary of what was ordered and shipped, and the store owner then has a credit with that supplielr for any unshipped items to be applied to a future shipment.
As we have for over 24 years, we completed this store 100%--I would welcome the opportunity to speak with this client or any readers that have questions about our Dollar Store development services and how we can help you get into business for yourself-please feel free to call me directly at 702-637-3389,
respectfully ,
John La Fronz
General Manager
Dollar Store Services
John
Las Vegas,Nevada,
United States
Response
#3REBUTTAL Owner of company
Thu, December 09, 2021
We responded to this posting back in 2017--for reasons know only to the RR , our response has been deleted. I would urge anyone that has questions regarding our 100 % turnkey store opportunity and our history over the last 25 years to call me at 702-637-3389-- I look forward to speaking with you--
John
