Donerite, Llc
Atlanta,#2UPDATE Employee
Fri, April 04, 2008
Julia Deblasiohired DONERITE, LLC to do some electrical work in her home and was very satisfied with the work. We received 50% deposit up front and the balance upon completion to the customer satisfaction. She paid when the job was completed because she was satisfied. The price never changed and she chose to purchase an expense board from Lowes to be used without our knowledge or consent. All issues with her old wiring was addressed within a few hours of her call. She praised the workers as being professional, what an about face. She called because the recessed lights bulb was blown. A worker came out in a few hours to change the bulb to prove to Julia and her dad it was the bulb not the wiring, this was after the job was completed for no additional charge plus we paid for the new bulb. Since she claimed after the job was completed and she paid that the board had a few holes from the lights being drilled and it looked bad, we were willing to match the piece and do it over. After nasty phone calls from Julia, her dad, boyfriend and company, we decided to stick to the the basic, which is the job was completed and the customer was happy and paid the balance. We can't stay in business catering to every fickle customer whim. We responded quickly to every issue and did not charge extra in fact we took a loss running to Julia every whim.