- Report: #1451668
Complaint Review: Door Dash - San Francisco California
Reported By:
Jamin -
Broken Arrow, Oklahoma, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Door Dash
San Francisco, California, United States
Web:
www.doordash.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Door Dash DoorDash My account was hacked and they would not let me talk to a supervisor or anyone that could help me. San Francisco California
Do not use DoorDash App!! "Brian Thomas" who lives at "(((REDACTED))), Brooklyn, NY 11207 USA" hacked my account 2 weeks after I 1st and only once used their service. He charged my bank card for $109.22!!! I contacted DoorDash customer service and was told that she will deliver the complaint to another department and they will call Brian Thomas and then email me sometime later and try to resolve it. I have cancelled my bank card and my bank is filing the charge under unauthorized charging of my account. Also the supervisor was too busy to talk to me. I asked if that is because their system is not secure and she had no comment. Save yourself the trouble and Boycott Door Dash!! ... Share this and protect your friends and family from Fraud!
2 Updates & Rebuttals
Meir
California,United States
Possible Answers
#2Consumer Comment
Mon, August 13, 2018
Door Dash will give you the name and address of the person that was used to make the order delivery. Door dash allows an account holder to allow a secondary person to pay for their meal. The police later say that it is a civil matter.
Robert
Irvine,California,
United States
Questions
#3Consumer Comment
Sat, July 14, 2018
Just how do you know the name and address of the person that hacked your account?
Also, if you know all of this information, why haven't you gotten the police involved?
