William
Raleigh,#2Consumer Comment
Fri, December 31, 2004
I am not aware of how County Offices treat "National Builders", but I do know for a FACT that DR Horton lies to customers about their permit being "held up at the county office". We all know the county and city goverments are slow. At least that is what DR wnats you to believe. After being lied to for 2 months, we went to the court house in Durham NC and found that DR Horton did not submit for the permit when they said. And it only took the county "3" days from the date of submission to get issue the permit. I have a long story like a lot of other people that had the misfortune of dealing with DR Horton. Bottom line is. Get everything in writting, Get at realtor, use your own attorny to close, and NEVER Never NEVER use DR if you want any upgrades (you can do it after you move in for less then half what they charge and it will be done right.... FYI.. also I mostly communicated with them via eMail, so I caught them in many many "misunderstandings" is what they call them.. I call them lies.
Susan
Taylors,#3UPDATE Employee
Thu, May 13, 2004
In response to your report, permits are often challenging to obtain with different cities. I am sorry that you feel you were cheated. I understand your frustration at not being able to get in the house on time, however, please understand that as someone who has to fight to get permits from the cities, oftentimes cities aren't friendly to national builders. That's part of the problem. I hope that you're safely installed in your new home, and that things are going smoother for you.