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  • Report:  #183039

Complaint Review: Drive Time - Dallas Texas

Reported By:
- Plano, Texas,
Submitted:
Updated:

Drive Time
12180 Garland Road Dallas, 75218 Texas, U.S.A.
Phone:
214-327-1314
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Purchased a car from Drive Time in Dallas in March of 2005, a 2001 Pontiac Grand Am. After a divorce my credit was horrible but I needed a car. The down payment was cheap and the payments seemed reasonable.

One month in, the blinkers stopped working. Five months in, the brakes and electrical system went out. Eight months in, the fuel pump went out. In 8 months, I had put in $1200 for repairs to this car.

I called them because I couldn't afford to make the payment and cover the repairs in November. They said to fax over my repair receipts and they would try to get me a deferment. I faxed the docs, twice, and they 'never got them'. Instead they sent my account to collections.

Three months after the fuel pump went out, the water pump, intake gasket and thermostat had to be replaced - Another $400. I asked again about a deferment so I could get the car repaired. They said no, because I hadn't made my payments on time. Well duh, I wonder why.

So now the car is not running, I'm still making payments, and I haven't even had the thing for a year. DO NOT buy from these people. I know at least 2 other people in my area who had similar problems. They say they will 'work with you' but they won't.

Jenn

Plano, Texas
U.S.A.


5 Updates & Rebuttals

John

Dallas,
Texas,
U.S.A.
My opinion, and recommendation

#2Consumer Suggestion

Wed, April 05, 2006

If I were you I would run to another "we approve anyone" car lot ASAP and buy an old Toyota, Nissan or Honda ASAP before Drivetime does the repo. Just tell the new company that you want a 2nd car & will carry full coverage insurance on it. Anyway...after you get the new [used] car...quit insuring the Pontiac [don't buy a Pontiac or Dodge ANYTHING, by the way]...go ahead & default on the other car and let them have it back. Forget about Drivetime - I know they scam people as I was scammed by them myself [back when they were called Ugly Duckling car sales]. You need to worry about yourself for the immediate future; you'll at least have a car to drive to work with when your credit gets worse. NOTES: Driving an old car with high miles isn't fun, but we all have to do it at some point in our lives. NOTE: A Camry is the most reliable car on the planet - and the Corolla's are very good too. And the maintenance costs aren't bad either. Good luck!


Jenn

Plano,
Texas,
U.S.A.
It's a good thing they don't actually MAKE cars

#3Consumer Comment

Mon, April 03, 2006

I realize that Drive Time did not 'manufacture' this car. God help us if they ever start. I did take someone with me to help look over the vehicle choices. Unfortunately, he didn't know as much about vehicles as he had led me to believe. My mistake. And yes, vehicles will need repairs. But over $4000 in less than a year? That's just plain ridiculous. The car is sitting in the shop. The latest round of repairs will cost $2500. *blown head gasket and other issues*. My options are limited at this point. I can't afford to have it fixed. I can't afford a repo on my credit. And I can't afford another car or car payment, and I'm stuck paying for one that I can't drive.


Jenn

Plano,
Texas,
U.S.A.
It's a good thing they don't actually MAKE cars

#4Consumer Comment

Mon, April 03, 2006

I realize that Drive Time did not 'manufacture' this car. God help us if they ever start. I did take someone with me to help look over the vehicle choices. Unfortunately, he didn't know as much about vehicles as he had led me to believe. My mistake. And yes, vehicles will need repairs. But over $4000 in less than a year? That's just plain ridiculous. The car is sitting in the shop. The latest round of repairs will cost $2500. *blown head gasket and other issues*. My options are limited at this point. I can't afford to have it fixed. I can't afford a repo on my credit. And I can't afford another car or car payment, and I'm stuck paying for one that I can't drive.


Jenn

Plano,
Texas,
U.S.A.
It's a good thing they don't actually MAKE cars

#5Consumer Comment

Mon, April 03, 2006

I realize that Drive Time did not 'manufacture' this car. God help us if they ever start. I did take someone with me to help look over the vehicle choices. Unfortunately, he didn't know as much about vehicles as he had led me to believe. My mistake. And yes, vehicles will need repairs. But over $4000 in less than a year? That's just plain ridiculous. The car is sitting in the shop. The latest round of repairs will cost $2500. *blown head gasket and other issues*. My options are limited at this point. I can't afford to have it fixed. I can't afford a repo on my credit. And I can't afford another car or car payment, and I'm stuck paying for one that I can't drive.


Keith

Austin,
Texas,
U.S.A.
Drive Time does not manufacture automobiles.

#6UPDATE Employee

Mon, March 27, 2006

Drive Time does not make cars. They sell them to people who normally cannot get financing anywhere else. Do your homework and research the vehicle you are interested in. CONSUMER REPORTS prints many publications that detail a particular cars reliability history. Take the car to your mechanic for your own inspection as well. Once the car is out of its warranty period, regardless of where you bought it, repairs are always at your expense. At Drive Time the price of the car is posted on the windshield along with the year and mileage. This should not be a surprise. Drive Time charges high interest rates because they are willing to write high-risk loans. Most of our customers have been turned down by many other lenders before coming to us. The interest rate is always disclosed to the customer. Again, no surprises. Always do your research and know your options. Don't ever buy anything without getting quotes from several vendors. Take the best deal that you can get. Often, people with bad credit/low incomes are left with only 3 choices. -Choice #1: Buying a cash car with no warranty. -Choice #2: Buying from a shady used car lot. No warranty. -Choice #3: Buy from Drive Time. Get a 6mo./6,000 mile warranty. Regardless of which choice you make remember to budget for repair cost. All cars, even Toyotas, will need repairs eventually. Regards, Keith

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