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  • Report:  #58995

Complaint Review: E-Saver USA - Fort Lauderdale Florida

Reported By:
- CEDAR RAPIDS, Iowa,
Submitted:
Updated:

E-Saver USA
5365 N Hiatus Rd Fort Lauderdale, 33351 Florida, U.S.A.
Phone:
954-746-4422
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
On Jan 2003 I order ink replacement cartridges from this place totally $59.99. 2 weeks later I was bill with my Debit Credit card but no product. I called and talked to Sara and she said they were out of stock and will reorder them for me. 2 weeks later still no product, called and talked to Rena this time and she said they just came in but my order was sold out again, I told her that I wanted a refund. She said I would get a refund that friday, friday comes and guess what, NO REFUND.

I have been calling this facility ever week or 2 weeks and always talking to Rena or Sara and same story. Now finally I looked on my internet(I have online banking) and it shows they billed me again for 59.99. I called this time and said I will call every 2 min until I get my refunded $119.98. Sara said she would do one today and the other Monday. Later I called and she said they will do both Monday. I have written to the BBB and filed a complaint to the Fraud Protection in Florida and still no help. This company now has a different phone number and is part of PriceSmart USA.

James

CEDAR RAPIDS, Iowa
U.S.A.


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