Complaint Review: Eastern Eye Associates Inc. - Hayes Virginia

I agree with you. Got glasses for my daughter lasted two weeks and began to fall apart . When I made a mistake and said that glaucoma instead of cataract ran in my family in all of the sudden had signs of glaucoma and when I said no I mean cataracts I was told o okay you have no t thing to worry about . Do not go their took my daughter to Dr. Wilcox and the glasses she got from them have lasted 2 years and she is very hard on glasses .   Stay away from this place waist of time and money

I had cateract surgery five years ago.  Thinking I was not going to need glasses any more, my vision began to deteriorate recently.  When I went to see Dr. Gemma Meadows, she was not only extremely patient but was able to dial in a perfect prescription for new glasses.  She also pointed out that I had a buildup of lens cells on my IOL lens and may want to have a yag laser done.  She mentioned that if I had the procedure done, she would recheck my eyes after the procedure to see if my prescription had changed.  I decided to wait on glasses until after I saw an opthamalogist regarding the yag laser.

I had the yag laser procedure done, she rechecked my eyes, and to my amazement, my vision had improved.   I am considering whether to have lasik on my left eye to correct the vision in it and during this time Dr. Meadows has never pressured me to purchase glasses from her but suggested an inexpensive magnifying pair as a temporary solution. 

Prior to my cateract surgery, I had worn glasses since I was six years old.  I have seen many optometrists in that time and she is the first doctor I have seen that is extremely patient and understanding.  She will not stop until she gets it right!!  I highly recommend her as an optometrist. 

My three children have been patients of Dr. Meadows for several years now. She and her employees were the only office that would work with my then 2yr old daughter, who later was diagnosed with Autism Spectrum Disorder.
 As with any business, there may be a high volume of turnover as folks leave one job for another, based on proximity to home, higher pay, and various other reasons. I do miss some of the first employees as I had bonded with them. However, everyone in the office, at every time I have ever been there has been both professional and personable to me and my children. They have gone out of their way to meet me at inoppurtune time, including some lunch hours, just so my Autistic daughter could avoid the stress of a crowded waiting room.
I have nothing but praise for Dr. Meadows and her team.

Mark and Gemma Medows are caring, competent and professional. Considering we live in an area with a lot of military, it is not uncommon to have staff turnover. As for cataract surgery, Dr Meadows is not a physician or surgeon. He is an optometrist who is more than qualified to prescribe glasses and fit contact lenses. He is also a very, very capable diagnostician. I have know Dr Meadows for for quite some time and find him to be nothing short of professional and caring. The writer has an agenda and it is apparent in their complaint. Her complaint about the refraction charge is inaccurate  and uninformed. Medicare and most private insurances DO NOT cover the refraction. It is deemed to be an uncovered service and has not ever been paid for by any insurance. As for "finding a diagnosis" the writer has no clue. All adults over age 40 have some degree of cataract formation and the risk of glaucoma goes up after age 40 as well. It has nothing to do with an insurance.