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  • Report:  #224695

Complaint Review: Ebay Square Trade - London

Reported By:
- Perth, Other,
Submitted:
Updated:

Ebay Square Trade
28 Church Lane, London, N2 8DT United Kingdom
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Seller, William Anderson in the UK advertised an automotive scan tool for sale at gumtree. After I agreed to purchase the item for AU$1050 I was sent instructions by ebay square trade on how to may payment.

They provided two payment address:

David Fetherland, 28 Church Lane, London, N2 8DT, UK & Alfred Ochila, Via Etna 2, Milano, 20144, Italy.

They requested I transfer the money to one these agents by Western Union which I did. I sent confirmation with details of the money tranfer control number to the fax number provided. Next I the seller emailed me that he checked payment progress on Western Union internet site and it had been picked up and wanting to know if I withdrew the money which I hadn't.

I have tried repeatedy to contact the seller and ebay square trade to find out what happened to the money and not getting any replies. I then search the internet for ebay square trade and found all these stories about rip offs and realised that I too had been ripped off!

John

Perth
Australia

Click here to read other Rip Off Reports on ebay


2 Updates & Rebuttals

Mike

River Edge,
New Jersey,
U.S.A.
Square Trade? Western Union?

#2Consumer Suggestion

Mon, December 11, 2006

Ebay specifically states on their auction rules and scam alerts to NEVER send money via Western Union as it is always a scam. Also, I'm unsure why you would get notified via Square Trade. Square Trade is Ebays problem resolution center and you should only have gotten something from them if there was a complaint filed for resolution. What likely happened is they copied the graphics from an Ebay email and changed the text to tellyou to send it to Western Union. But this isn't Ebays or Square Trades fault as Ebay specifically states NOT to use Western Union. If you bought this properly through Ebay, file a complaint with them


Amy

Millington,
Maryland,
U.S.A.
Square Trade Does NOT Escrow

#3Consumer Suggestion

Mon, December 11, 2006

You are a victim of a scam. The scammer is the lister NOT ebay. Wetern Union is NOT an acceptable form of payment as far as ebay is concerned so you can't really blame ebay for that. Check out the discussion boards on Ebay they have posts that explain scams. Research acceptable payment forms on the ebay site - they clearly tell you that they are not responsible nor are you covered for buyer protection if you don't use the correct forms of payment. Check the listing before you bid - if it tells you to contact the seller thru email not the contact a member button - it is a scam. If it tells you to wire them the money - it is a scam. If the price is too good to be true - it is a scam.

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