- Report: #1256478
Complaint Review: econugenics - Internet
Reported By:
Anonymous -
Chapel Hill, North Carolina, U.S.A.
Submitted:
Updated:
-
Author Confirmed
Why?
econugenics
Internet, USA
Phone:
8003085518
Web:
www.econugenics.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
econugenics Say they are all natural but admitted they can't guarantee they are - scam Santa Rosa California
I read the article written by the founder, Isaac Eliaz, MD, MS, LAc talking about detoxing and how their products are all natural.
I have allergies plus a severe allergic reaction to shellfish and certain dyes. I have an epi pen and have been rushed to emergency because my throat closes up. I received my items yesterday and today tried to take them.
When I placed the order, I spoke extensively with their sales person explaining my issues and I asked about the size of the capsules and what was in them. She said they were less than .5 and all natural. Neither was true.
I immediately started choking. I eventually gagged them up.
Their policy - printed on the paper, states all return items subject to 15% restocking fee. And no returns after 30 days. It said nothing about if the products had been opened.
I called to inquire about returning the product and the sales person confirmed it did not say I could not return opened items.
Someone named Bonnie Freese called me back and told me to put them in applesauce. I told her my body responds to items I am allergic to. She then told me they were all natural but they could not guarantee it.
She was hostile and would not tell me what I needed to do to return the items and get my funds back. When I asked what organizations they belonged to with the intent of filing a complaint - she abruptly ended the call. It was ugly.
Warning: They are tryiing to sell products - they can't guarantee whether the products are natural or not but they say they are.
Stay away from this company - obviously their ingredients aren't all natural. They say they are - but they can't guarantee it and it you push them on it they will admit it. Plus they have lousy customer service.
