;
  • Report:  #1085824

Complaint Review: El Cid Vacation Club - San Diego California

Reported By:
Chris - Sioux Falls, South Dakota,
Submitted:
Updated:

El Cid Vacation Club
PO Box 881069 San Diego, 92168-1069 California, USA
Phone:
1800-827-5291
Categories:
Tell us has your experience with this business or person been good? What's this?

In March 2013, I traveled to Puerto Morelos, MX, with five friends using the membership I had purchased in Mazatlan in January 2012.  It was the only "all Inclusive" resort they had, so we used it.  The day before we were to leave, my fiance and I were required to attend an "Update" meeting to learn about new resorts and benefits.

The meeting actually turned into a four hour, high pressure sales ambush.  That is the only word I can use to describe the meeting.  Later that evening I discussed my "upgrade" with my friends and decided to recind the purchase. I wrote a letter, took a picture of it, and gave it to the counciere before leaving. Three of my friends watched me check out and five of them witnessed the letter.

When I checked on the status of my membership cancellation, I was told they had not received the letter. After many e-mails and phone calls, I sent them six notorized statements, as well at a copy of the letter.  I notified my credit card companies and my bank about the whole experience. The end of July I finally received a letter from the company that my contract had been canceled.

This whole ordeal has been a nightmare and I feel obligated to warn other consumers about their sales tactics. 

 

 

 

 



1 Updates & Rebuttals

margaretsims90

Alabama,
USA
Timeshare Scam

#2Consumer Comment

Mon, March 30, 2015

Mexico is one of the most visited countries in the world, this is because there are a lot of beautiful destinations, making Mexico the second country in the world with more timeshare developers, one of these is El Cid timeshare. Know more about this situation: http://www.timesharescam.com/

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//