- Report: #1117106
Complaint Review: Electronic Arts Inc - Redwood City California
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Author Not Confirmed
Why?
Electronic Arts Inc
209 Redwood Shores Pkwy Redwood City, 94065 California, USA
Phone:
1 (866) 543-5435
Web:
www.ea.com
Categories:
Business Rating:
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Electronic Arts, Inc Phone stolen, $100+ in in-app Tetris Coin purchases made, EA fail to refund. Credits never used. Really? www.ea.com California
On December 20, 2013 my phone was stolen and the thief made in-app purchases using my Google Wallet account within an installed Tetris game by Electronic Art, Inc. Fortunately, I was able to recover my phone before the thief was able to use any of the $104.99 in game credits he purchased. Despite immediately contacting Electronic Arts, Inc and explaining the situation, they have yet to refund me despite me providing them all of the details of the transaction (twice). The credits still show available in the game and were never used.
