Ex
Irving,#2UPDATE EX-employee responds
Tue, June 06, 2006
Way to go Sigrid...Taking the bull by the horns. When all else fails you perservered. I can tell you having the information was the key...the call didnt not hurt at all. Bear will be a bear on complaints. I can tell you in defense of Mortgage Servicing Issues, Acquisitions and the payment posting within that 90 day period is most definately a headache on all fronts. As a longtime manager and Collection person, having those payments post the right way would be a blessing. At times, not sure if this is true in your case, payments sent to the previous servicer within the same month as acquisition, usually have very short legs getting to the new servicer. This confuses all parties due to both parties having limited control rushing the payment to post, hence that 90 day grace...I can not speak as for compliance but the 90 days is required and should be honored. As for EMC Mortgage, as with any company, has a vast diverse resource of employees, some with less than desireable work ethic, but for the most part, helpful and conciencious support staff willing to help...Those special employees hired back when everyone knew one another and passing the buck wasnt heard of. As for me, I still care for that strong little company of 200 employees. But the company of 1500 stop listening..Pssst Sigrid there may only be 100 of the 200 left...find those guys, they are your goto stars at that Little Company Trapped. Thank you S. Court for believing in new ideas and supporting me... EX