- Report: #1249398
Complaint Review: Empire Advance - Brooklyn New York
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Author Not Confirmed
Why?
Empire Advance
81 Willoughby Street, Suite 505 Brooklyn, 11201 New York, USA
Phone:
844-367-4731
Web:
empireadvance.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Empire Advance Empire Advance will not return your calls or provide you with requested information. Brooklyn New York
Empire Advance continuely called our company owner until we finally began the loan process with them. Once we secured the loan, they would not return any of our calls or fulfill any of our requests.
We repeatedly asked for a breakdown of the interest for our taxes, they said they would call us back and never returned our calls or sent us the information. We then called to request a payoff letter and we were given the runaround for weeks. The only thing they stated was that the letter was in process and they could not give us a timeline as to how long it would take to get.
They would not allow us to speak to the supervisor/owner (they said his name is John Carter), we were told by one of the employees, his name is Mack, to call back later at a time when they were closed, I also spoke to Janet, who hung up on me after she said ther was nothing she could do. They have never returned our repeated calls or sent the requested documents.
Empire advance could not provide us with basic business documents and would not answer any of our questions. Their behavior seems very unprofessional and I would advise anyone to not do business with this company!
