- Report: #1313677
Complaint Review: Empire Flooring - Nationwide
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Empire Flooring
Nationwide, USA
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Empire Flooring Flooring rip off Columbus Nationwide
I bought flooring for my condo They called and rescheduled a couple of times They came laid my flooring ....used white quarter round on very dark wood Didn't have enough material to finish the job Broke my broom Used my trash can for their trash Used one of my bath towels to clean up their mess The transition strips are popping up Called the sales rep....she had quit because of their shady customer service I called and emailed Empire several times with no response And I'm sure they over charged me because I'm a woman and a widow ...they probably thought I didn't know any better
1 Updates & Rebuttals
Business Response
Northlake,Illinois,
USA
Note from Empire Today
#2UPDATE Employee
Tue, June 28, 2016
Dear Brenda,
Thank you for making us aware of this matter. We are disappointed to know that your installation was not a success and regret the damages done to your home. We will be contacting you shortly to start working towards a solution.
Thank you for your patience.
