Admin.
Seattle,#2Consumer Comment
Tue, April 03, 2012
Our company has had several encounters with IDC Servco. I actually cannot believe that they are still in business after SIX YEARS of dealing with them.
On numerous occasions, they have called, claiming to be our copy machine maintenance company. They ask for the model number and then hang up. They scammed us out of thousands of dollars when they called while our office manager was out on maternity leave. The temp didn't know any better and she gave them our model number. They have also scammed some of our tenants within our venture center.
Now that our staff is informed, when they call we indicate that we know it is a scam. Their communication over the phone has become downright abusive. When I tell them that I won't give them our model number, they swear at me and hang up. This has got to stop. Again, I am completely shocked that this continues to happen. We have dealt with it for SIX YEARS and have lost THOUSANDS of dollars. If anyone knows how we could take action, please let me know.