Lisa
Arvada,#2Consumer Comment
Tue, September 10, 2013
I had the same experince with Azura/Entrust. I was given the most impressive sales pitch with pie charts and bar graphs showing me how much money I would save. The sales person had a state of the art computer presentation and I was really impressed. After I signed up with them and the equipement was installed in 2 locations, he put me on the phone with a gal authorizing the lease and confirming that I knew it was NON- Cancellable. I was sold on all the money they represented I would be saving and didnt see any reason not to sign it, even though it was presented at the last minute. After using the equipment for a couple of days, I realized it wasnt working properly and I was swiping cards multiple times to complete one transaction. Of course, I was being charged for every swipe. I contacted my sales agent, numerous times over many weeks, whom didnt get back with me. He didnt even call me back once. I told him I would not be processing with him until the equipment was working and he never called. I read the lease and realized what a mistake I made. The lease states that you cannot cancel even if equipment doesnt work. Ive been paying ever since (1 1/2 years) on processing and service fees. Ive decided that I'm no longer going to pay them. They will have to take me to court. I would like to see a attorney represent all the people who have been scamed and see to it this company doesnt do this to anymore unsuspecting small business owners.
Ripoffed in Missouri
Cape Girardeau,#3Consumer Suggestion
Sat, October 20, 2012
How does a person go about suing the credit card leasing company, Azura Leasing, associated with Entrust??? Like a class action suit???
I think I have a good case against them, with proof they changed information on lease agreement. The sales person was not going to leave me a copy of the contract that I signed. But my gut just told me to make a copy. The sales person said, "You don't need to make a copy, because I'm going to mail you a copy." RED FLAG NO. 1
Then, I told him NOT to deliver the credit card terminal when I wasn't going to be there. He did deliver it on a day that I wasn't there. RED FLAG NO. 2
That upset me!! He told me whatever he thought I wanted to hear to get the sale.
I then thought I better read the contract BECAUSE he did not want me to have it!! One page I signed said I agree to all 36 pages that are on a website. The salesperson had me sign that page without giving me a chance to read the 36 pages on the internet. (He may not have known it was in the contract) So, after I realized what I had done, (agreed to something that I haven't read and have no idea what 36 pages on information could possibly contain. I could not, however, get on the
website. Even after I typed in the web address, no such address. But I did find a lot of people using the words, "lies" and "scam" and even "fraud" associated with Entrust and Azura Leasing.
I decided to use the opt out clause and mailed letter, registered to the address in the contract within the 7 days as described.
My problems aren't over yet. Now Azura (actually, it's MBF Leasing) is saying they are going to sue for over $6,000. because they had already PAID Entrust!?? What does that mean???? Do I need a good lawyer or what??? And how can I keep
them from calling and harassing me at home, and at the office almost everyday?