Rip off company!!! Originally ordered Equinox Day & Night Serum and RVTL products as part of an introductory $4.95. Later was charged $99+. Very difficult to cancel subscriptions. Finally got an email confirming cancellation. Next month, RVTL appeared. I called to complain. Customer Service said two subscriptions were manged separately and my cancellation of one had not cancelled RVTL as well. Finally was out of both programs. My mistake was to call to reorder a 1 month supply of only Equinox Day and Night Serum for $63.95. I really didn't even need the night cream, but the rep said they came together in the same package and could not be separated. Today, I received both Equinox and RVTL -- one shipped from Sparks, Nevada and 1 from Palmdale, Ca. I called to complain. They said both products are shipped together and that I was being charged $63.95 twice!!! Total rip off! Said no supervisors were available to talk but they would have someone call me back but could not promise that they would return my money for RVTL which I don't want at all!! I am now disputing the charge with my bank.
Anita
San Jose, CA