- Report: #1177748
Complaint Review: Equinox - Internet
Reported By:
Carol Mitchell -
Los Angeles, California,
Submitted:
Updated:
-
Author Not Confirmed
Why?
Equinox
Internet, USA
Phone:
3109204339
Web:
Equinox
Categories:
Business Rating:
(0)
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Sheridan Labs Inc continuing to charge me for products that I do not receive given cancellation # but charges continue without any product received Palmdale California
April 10, 2014, I ordered trial sizes of Equinox 247 and Skin Bright Antiaging and paid shipping of $4.95 and $3.97. Thought I'd try a new product and decide if I wanted to buy it. Could not find terms or agreement. April 24th I had charges of $99 and $93 on my credit card statement for Skyradiant Wrinkle Free and Antiaging Glam Skin ( not what was odered to try). On May 10th charges for the same two products of $99.95 and $105.95 were on my statement. I cancelled the products and received a $120 credit and as well as a cancellaition # to discontinue sending the products. Nothing was charged in June or July. On August 8th and August 14th charges of $60 were made eacg day. No products were received. This is fraud to be charged for when nothing was sent. I called the phone number next to the charge on my account and was told no such charges were made. A fraud report was made by my bank. Never have I had such a problem as this. I had to order new credit cards with different numbers to see if I can stop this sham. This is taking more time than I have and nothing has been resolved. Remember to keep checking your bank credit card statements. Never experienced anything like this before. Stop the Fraud.
Carol M
