Pb
Brunswick,#2Consumer Suggestion
Mon, October 06, 2008
The billing led me to look up ESBI's poorly designed web site, no true details, It contains a complaint application which I filed. I called Verizon first to find out who authorized the charges and verified w/ESBI the same parties name for requesting the service. A 3rd person involved in our case went around our "No Charging Block" by internet. The number to ESBI I called is 800-460-0078. So far, I managed to receive $39.63 credit for unauthorized charges. Verizon said they requested a two year investigation. The charges have been on going with a name to refer too. However: I'm faced w/lose of phones if we don't pay and a husband with conjestive heart failure. Please place a very strong Password Protection on all accounts. ( this includes Broadband, Cable/ or Dish network. Test your Communication Company to make sure they are following your password instructions. I fully agree with every complaint on this website, it's time for a "First Class Action Law Suit" against the Communication Companies & their partners. I thank Verizon for allowing my phone to be used as a credit card again. I refuse to give up. The tax revenue for Federal and State must be paying well, it's been going on too long.
Pb
Brunswick,#3Consumer Suggestion
Mon, October 06, 2008
The billing led me to look up ESBI's poorly designed web site, no true details, It contains a complaint application which I filed. I called Verizon first to find out who authorized the charges and verified w/ESBI the same parties name for requesting the service. A 3rd person involved in our case went around our "No Charging Block" by internet. The number to ESBI I called is 800-460-0078. So far, I managed to receive $39.63 credit for unauthorized charges. Verizon said they requested a two year investigation. The charges have been on going with a name to refer too. However: I'm faced w/lose of phones if we don't pay and a husband with conjestive heart failure. Please place a very strong Password Protection on all accounts. ( this includes Broadband, Cable/ or Dish network. Test your Communication Company to make sure they are following your password instructions. I fully agree with every complaint on this website, it's time for a "First Class Action Law Suit" against the Communication Companies & their partners. I thank Verizon for allowing my phone to be used as a credit card again. I refuse to give up. The tax revenue for Federal and State must be paying well, it's been going on too long.
Pb
Brunswick,#4Consumer Suggestion
Mon, October 06, 2008
The billing led me to look up ESBI's poorly designed web site, no true details, It contains a complaint application which I filed. I called Verizon first to find out who authorized the charges and verified w/ESBI the same parties name for requesting the service. A 3rd person involved in our case went around our "No Charging Block" by internet. The number to ESBI I called is 800-460-0078. So far, I managed to receive $39.63 credit for unauthorized charges. Verizon said they requested a two year investigation. The charges have been on going with a name to refer too. However: I'm faced w/lose of phones if we don't pay and a husband with conjestive heart failure. Please place a very strong Password Protection on all accounts. ( this includes Broadband, Cable/ or Dish network. Test your Communication Company to make sure they are following your password instructions. I fully agree with every complaint on this website, it's time for a "First Class Action Law Suit" against the Communication Companies & their partners. I thank Verizon for allowing my phone to be used as a credit card again. I refuse to give up. The tax revenue for Federal and State must be paying well, it's been going on too long.
Pb
Brunswick,#5Consumer Suggestion
Mon, October 06, 2008
The billing led me to look up ESBI's poorly designed web site, no true details, It contains a complaint application which I filed. I called Verizon first to find out who authorized the charges and verified w/ESBI the same parties name for requesting the service. A 3rd person involved in our case went around our "No Charging Block" by internet. The number to ESBI I called is 800-460-0078. So far, I managed to receive $39.63 credit for unauthorized charges. Verizon said they requested a two year investigation. The charges have been on going with a name to refer too. However: I'm faced w/lose of phones if we don't pay and a husband with conjestive heart failure. Please place a very strong Password Protection on all accounts. ( this includes Broadband, Cable/ or Dish network. Test your Communication Company to make sure they are following your password instructions. I fully agree with every complaint on this website, it's time for a "First Class Action Law Suit" against the Communication Companies & their partners. I thank Verizon for allowing my phone to be used as a credit card again. I refuse to give up. The tax revenue for Federal and State must be paying well, it's been going on too long.