I contacted Eye Rewind or Essential Beauty NOW to request an RMA for a product they continue to send me even after I have requested cancellation. After my last phone call to them I argued with the cs rep for 20 minutes about how I didn't want the produrct but she wanted to send me more. I could not get her to put someone else on the phone or tell me that she wouldn't send more out to me. Sure enough, a week later I got another shipment of this product in the mail.