- Report: #406003
Complaint Review: Essentials Gold - Nationwide Connecticut
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Author Confirmed
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Essentials Gold
Nationwide, Connecticut, U.S.A.
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Essentials Gold, CT Essentials Gold Citibank Card # charged $189.95 for "membership" in discount group; refused to identify themselves & refund $ until I gave them CC # they'd charged! Connecticut Nationwide
I discovered an unauthorized $189.95 charge on Citi MC to ESSENTIALSGOLD with an 888-405-5356 CT return number.
Ensuing calls to the company gave me the run around: a machine that required my membership # (I had none!), phone #, and credit card I'd charged membership to! As if. Asked if I had a spouse also...?
When I actually reached 3 different live tellers - 1 in Canada (sounded like India), none were able to locate me and told me I had to give my credit card # to them if I wanted any information!
I told them my credit card company would be following up. They are.
Looks like I'm hardly alone in this scam...
Jem
Mashpee, Massachusetts
U.S.A.
Ensuing calls to the company gave me the run around: a machine that required my membership # (I had none!), phone #, and credit card I'd charged membership to! As if. Asked if I had a spouse also...?
When I actually reached 3 different live tellers - 1 in Canada (sounded like India), none were able to locate me and told me I had to give my credit card # to them if I wanted any information!
I told them my credit card company would be following up. They are.
Looks like I'm hardly alone in this scam...
Jem
Mashpee, Massachusetts
U.S.A.
