- Report: #33886
Complaint Review: Express Group Samsung - Walled Lake Michigan
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Author Not Confirmed
Why?
Express Group Samsung
1981 Dallavo Drive Walled Lake, 48390 Michigan, U.S.A.
Phone:
800-527-3342
Web:
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Express Group aka Samsung ripoff Fraud REBATE business cheats, deceives and lies to consumers Walled Lake Michigan
On 07/03/02, I purchased Samsung CD-RW, SW-232, which had an advertised $60 Samsung rebate. (2 advertised $30 Samsung rebates)
The cashier gave me two rebate receipts and two rebate forms.
On 07/09/02, I mailed the 2 receipts, 2 rebate forms, sales receipt, and UPC barcode cut from box to the address on the rebate form: Samsung CD-RW, P.O. Box 8046, Dept OSOA00015, Walled Lake, MI 48391-8046.
Oct 29/02, still haven't received rebate. Called the number on my copy of the rebate receipt, 800-849-0444 and was told this was a Samsung rebate instead of a store rebate (BestBuys). Called Samsung, 800-527-3342 and talked with CSR Keisha. She said "You are not in our system, we didn't receive it (lost in the mail). She gave me another address: Express Group, 1981 Dallavo Dr, Walled Lake, MI 48390.
Today, Oct 30, I mailed copies of my copies to Keisha at Express Group. I have tried to get information by e-mail, and I was told, "Look on the rebate form". How many people keep copies of rebate materials? These liars don't intend to pay their rebates.
Oct
Evelyn
Dunlap, Tennessee
The cashier gave me two rebate receipts and two rebate forms.
On 07/09/02, I mailed the 2 receipts, 2 rebate forms, sales receipt, and UPC barcode cut from box to the address on the rebate form: Samsung CD-RW, P.O. Box 8046, Dept OSOA00015, Walled Lake, MI 48391-8046.
Oct 29/02, still haven't received rebate. Called the number on my copy of the rebate receipt, 800-849-0444 and was told this was a Samsung rebate instead of a store rebate (BestBuys). Called Samsung, 800-527-3342 and talked with CSR Keisha. She said "You are not in our system, we didn't receive it (lost in the mail). She gave me another address: Express Group, 1981 Dallavo Dr, Walled Lake, MI 48390.
Today, Oct 30, I mailed copies of my copies to Keisha at Express Group. I have tried to get information by e-mail, and I was told, "Look on the rebate form". How many people keep copies of rebate materials? These liars don't intend to pay their rebates.
Oct
Evelyn
Dunlap, Tennessee
