- Report: #1447624
Complaint Review: Extreme Customs of Wisconsin - Oshkosh, Appleton, Wautoma, Wisconsin
Reported By:
LeaAnn -
Little Falls, Minnesota, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Extreme Customs of Wisconsin
3420 Jackson St. Suite A Oshkosh, Appleton, Wautoma,, 54901 Wisconsin, United States
Phone:
1866-680-7467
Web:
https://www.extremecustoms.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Extreme Customs of Wisconsin Customer Service At Its WORST! Oshkosh, Appleton, Wautoma, Wisconsin
I Would NOT Recommend This Company!!! NEVER!!!
Their product may be good, but make sure you don't need a replacement part!!! Or at least make sure you don't talk to JAKE!
I ordered ONE Rim Replacement on March 31, 2018, 134-8973MB 134 18x9 5x5 +00 MT-BLK/BLK BEADLOCK 83.82cb, $173.94. Simple Right! NOT! I looked online and then called and spoke with Jake. Confirming the rim is the exact replacement for what have, then clicked "Place Order".
Rim arrived, WRONG RIM. Called Jake and he ARGUED with me that he NEVER HELPED me and I had the item number wrong and I ordered the wrong rim or CAR ID had the wrong item # on their inventory. Had to send the rim back, pay them $20 SHIPPING, wait WEEKS for them to process the return.
I made MULTIPLE Phone Calls to Jake to check on status, and ask to speak to a supervisor. "I will check into it and I will LET YOU KNOW and he is not available". Not until Thursday, May 17, 2018 did I receive a credit email of ONLY $139.15.
I re-initiated the call to Jake AGAIN to place another rim ordered on Monday, May 21st. He said, "You will have the rim in three business days!!!" "Great! I ship out to Ft. Benning, GA, ARMY on June 4th and will have time to get it on my truck and drive it before I leave for 16 + weeks."
YOU GUESSED IT!!! Friday, June 1st, NO RIM!!!
My Mom called and spoke with Jake on Wednesday, June 6th and CANCELLED THE ORDER! He gave her nothing but LIP SERVICE! Apparently, Tylor is Jakes Supervisor??? No returned call from him either.
What a Rude Employee!
Customer Service At Its WORST!
BUYER BE WARE!
