- Report: #1356335
Complaint Review: eyeendear - Don Milla Ohio
Reported By:
Desdesdemona (the most beautiful girl in school) -
SEATTLE, Washington, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
eyeendear
eyeendear Don Milla, Ohio, USA
Web:
eyeendear.com
Categories:
Business Rating:
(0)
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eyeendear skin endear Angelina Jolie tells you that you've cancelled. does not tell you you've only cancelled one product of two. Don Milla Ohio
I ordered both the eye endear and the skin endear. After receiving them I felt them to be just cold cream so I called the number on my bank statement for the skin endear. Automated system. Said O wewas cancelled all was well. However it only cacelled the eye endear, which is a different phone number all together, they neglected to mention either of these facts. So i called the number on the eye endear charge. The same number. It told me I was already cancelled. The next month I was again charged for the skin endear and recievd another jar. I thought maybe my cacellation didn't get processed i time to process through their system, I did not receive the eye endear.
The next month I received it aga and was again charged. 94.90. I called the number on my bank syatetment again. Again the automated system told me I was already cancelled. So I spoke with a rep this time who told me that I had already cancelled the eye endear but not the skin endear. She then told me the number to cancel the eye endear was a number I didn't even have, ao why did calling the number for the skin endear cancel the eye endear? This is a shafy enterprise that needs to be sut down. The graciously offered to refund %50 of the last shipmnt. I asked for a supervisor. She offered75%. I then asked dor an address to write a complaint letter. Thn age offered a 100% refund on the last shipment but not the prior. I guess she didn't know you can get the addreess off of the internet.
CAVEAT EMPTOR
