- Report: #256361
Complaint Review: Fairfield Cendant Wyndham - Nashville Tennessee
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Fairfield Cendant Wyndham
2415 McGavock Pike Nashville, Tennessee, U.S.A.
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Fairfield Cendant Wyndham Ripoff Thank God Fairfield lied to me about the Discovery Timeshare!! Nashville Tennessee
I also attended a high pressure sales presentation for Fairfield. Being way out of my price range they offered me the Discovery option. I would get 300,000 points to use at any of the Fairfield Resorts. This was in June of 2006 and I had mentioned we were going to Destin Florida in August. I said if I could use it in August in Destin, then I would purchase it. Of course it was booked liked every other Fairfield Resort. I said I would decline since I knew I wouldn't get to use it until at least next summer. Knowing this the salesman said he would post date the contract. He told me the contract was good for 1 year but I could call and get it extended for another year. So we decided to activate the contract in December of 2006 (the post date) so it would expire in December of 2008.
Once I got home and called about using this, I found it started the day I signed the contract and it was only good for one year. Lies, Lies & more Lies. However, I am glad I found out how deceitful this company is before I bought in to the timeshare program. I did get to use the Discovery vacation but I will not be purchasing a timeshare from Fairfield. If they hadn't lied about the Discovery I could have been another victim losing thousands of dollars and a lifetime maintenance fees to Fairfield. So I guess I'm saying thank you for lying from the start. I have researched Fairfield and can see they do nothing but rip people off.
Donnie Abell
Mt. Washington, KY 40047
Donnie
Louisville, Kentucky
U.S.A.
Once I got home and called about using this, I found it started the day I signed the contract and it was only good for one year. Lies, Lies & more Lies. However, I am glad I found out how deceitful this company is before I bought in to the timeshare program. I did get to use the Discovery vacation but I will not be purchasing a timeshare from Fairfield. If they hadn't lied about the Discovery I could have been another victim losing thousands of dollars and a lifetime maintenance fees to Fairfield. So I guess I'm saying thank you for lying from the start. I have researched Fairfield and can see they do nothing but rip people off.
Donnie Abell
Mt. Washington, KY 40047
Donnie
Louisville, Kentucky
U.S.A.
3 Updates & Rebuttals
Michael
Arlington,Virginia,
U.S.A.
Contract Language
#2Consumer Suggestion
Mon, July 09, 2007
That's interesting to hear about a form, but I see what you mean about being "worn down". I think when my g/f (at the time - now wife) bought into the Discovery program, it was our 1st trip with Fairfield and we had no idea what an "owners update" was. We spent about 2.5 hours from the initial meeting to getting lead into a separate area that discussed the Discovery program. We went to Hawaii and told the sales rep before he could open his mouth what we wanted. Granted, it still took a lot of time because he has to use his sales pitch but we kept knocking down the down payment (this was going toward another property, my wife and I have two now) till we found something affordable. I think if you do your research in advance, although down payments are impossible to guess (they actually ran my credit, which had never happened before), you can be more prepared. I don't forsee us needing to buy more points for a long time, as we have plenty. Then again, they have over 500,000 owners, so they must be doing something right. We have never felt ripped off. Mike Waldorf, MD
Donnie
Louisville,Kentucky,
U.S.A.
Contract Language
#3Author of original report
Sat, July 07, 2007
It was not written in the actual contract but was written on another form presented to me. They made it appear it was in the contract when it actually was not. After about 3 hours of Fairfield wearing you down, this is how they slide things in on you. All in all, it is my fault. I should have read the contract closer before I signed it. However, it shows the way they do business. I truly hope you like the program and are not one who is stuck with a lifetime of maintenance fee's, while not getting to go on vacation when you want. I really was interested in Fairfield, but have seen first hand how booked they are and how difficult it is to book your vacation. thanks
Michael
Arlington,Virginia,
U.S.A.
Contract Language
#4Consumer Comment
Wed, June 27, 2007
I am curious, was there anything in the contract that stated the Discovery Package would not expire till Dec. 2008? If it was in writing Wyndham has to honor it. My wife and I bought a Discovery Package back in October 2005 in Atlantic City, and we knew we couldn't use the points for six months (this is stated in the contract) or until 800 dollars had been paid into the package. However, that does not prevent you from booking a vacation. We were able to use all our points in the Discovery package in the time we had to, and it helped in buying more points later on (which is really the benefit and their selling point - since they use that month/year's prices when trying to get you to buy more points).
