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  • Report:  #207904

Complaint Review: Fairfield Resorts - Orlando Florida

Reported By:
- Flat Gap, Kentucky,
Submitted:
Updated:

Fairfield Resorts
8427 South Park Circle Orlando, 32819 Florida, U.S.A.
Phone:
800-251-8736
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Like several others! I too was rip-off. I purchased 105,000 points from Fairfield Resorts at the Smoky Mt. resorts. I questioned about getting reservations at the resorts where I have a so call deed. They assured me that if I call 2 to 3 months ahead there should be no problems. But we have only spent once at the resort. Note, we purchased it in 2003.

We have bought special 3-days vacation for a so call special price just to get in to talk to a representive. But that did help! It just made us mad and sorry we every heard of Fairfield Resorts. It makes me sick to think I purchased a vacation and someone else is enjoy our room. I have tried to be nice and understanding, but I am upset. Yes! I know people say you need to think and read up on timeshares. Well, we did and still got took.

I would be interested in any information on a class action law suit. I normally don't like law suits but I'm sick of been told that there is no openings when I call to make reservations. They shouldn't over sale! I have made a promise that I would tell everyone I come in touch with about how they have took my kids vacations. Meaning, we can't afford to go anywhere now.

James d. & rebecca k.

Flat Gap, Kentucky
U.S.A.


1 Updates & Rebuttals

Michael

Arlington,
Virginia,
U.S.A.
Overselling?

#2Consumer Suggestion

Tue, August 29, 2006

How do you figure Fairfield oversells? I mean, do you really think the 500,000+ owners they have vacation at the same resort at the same time? I don't think so. My fiance and I have been with Fairfield since June 2005 and haven't had any issues, going to 3 different resorts, and a 4th next April. The key is to book in advance, after all, you can book 10 months out if it isn't your home resort, and 13 months out if it is your home resort. Besides, you don't call the individual resort, there is an 800 number you can call that deals with reservations and nothing more, or you can book online (which can help in terms of availablity).

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