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  • Report:  #532550

Complaint Review: Fast Blog Career - Internet Internet

Reported By:
Cheyenne - Berkeley, Missouri, United States of America
Submitted:
Updated:

Fast Blog Career
Internet, Internet, United States of America
Phone:
1877275984
Web:
internetrichesguru.com
Categories:
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*NOTICE..!! this ripoff has nothing to do with Google search engine - many rip-off businesses use the Google name to fool consumers.



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Fast Blog Career to work for Google is a scam.  They say they will send you a Google Home Income kit to get you started, Online Tutorial, and Unlimited Customer Support and all you have to pay is the one time processing & activation fee of $2.97.  The truth of the matter is that they will turn around and charge you an additional $74.97 after what they consider to be a 3 day trial...?  What trial?  I didn't receive a kit in the mail or did I get to use any type of product.  I called the phone# that showed up on my statement for the additional charge, which was the very next day only to be forced to speak with reps with very heavy accents and they just kept transferring to their co-workers when I asked to talk to someone over them.  Finally they transferred me to an outsourced answering service where I was told that someone would call me within the next two hours.



I called back and immediately and requested to talk to a manager in the billing dept. I was asked by the customer service rep why and told her it was regarding charges on my card.  She transferred me to a english speaking rep that identified himself as a customer service rep.  He went on to tell me that I agreed to the Terms & Conditions which stated that I would be charged the $74.97. I told him that that was not in the terms and that I couldn't check for myself because the login info I was given had been deactivated so he could be telling me anything.  And he was.  He gave me another web address to go to to see the terms & conditions and that site looked totally different from what I used and gave a different price for the kit (freeblogkit.com). 



I was very calm with the rep and asked him the please transfer me to someone over him and he said that he was a Senior Executive in billing and there was no one over him.  I told him that he identified himself as "Customer Service" and he said he was in the billing dept. and refused to transfer me to someone over him.  He that there were no refunds given regardless of how long ago the charge had been made and that I never got to use their product and that there was no one to there to give me a refund. 



I was linked to this site originally by Googling "work for google" and then "netcashdaily.net"  Please anyone reading this, do not give them your credit/debit card info.  They will take you for a ride that you will not like. If you don't pay attention to your balance and statements they will continuously debt your account every month until you cancel membership with them. Stay on you bank or credit card company regarding disputing the charge because Fast Blog will not willingly give you a refund and will hang up on you when they get tired of listening to you complain.



1 Updates & Rebuttals

Fast Blog Income

Leadgate,
Nationwide,
United States of America
Clarification of Program

#2UPDATE Employee

Wed, December 09, 2009



Fast Blog Income would like to take an opportunity to clarify our program offering.   Interest in this program is large and it has come to our attention that some people were not able to contact our office due to the high call volume Fast Blost Income was experiencing. We have taken steps to alleviate this issue by adding additional staff and increasing our telephone bandwidth, which is cutting telephone hold times considerably. We are confident that in the future all customers will not experience a delay attempting to contact our offices.  Any unsatisfied customer can contact our office at 877-204-7404 to speak with a  Customer Support Representative, during the hours of 7am 7pm (PT) or an email can be sent directly to [email protected]

The Fast Blog Income Program is designed to educate and train the customer on how to understand and develop an internet blog site. With the blog site the customer can create their own personal blogging site to promote products and services and learn how to generate traffic to their blog site, all by working with Google to generate income.

Upon signing up for the program the Terms of the program are noted several times. On the initial signup page the cost of getting involved with the program are noted on the page.   Also noted is the fact that this program is provided to everyone with a standard (3) three Day FREE trial. This 3 Day Free Trial is noted on the signup page and in the terms and conditions at the bottom of the page, along with an Earnings Disclaimer for the program.

To signup for the program, customers are charged a $2.97 processing fee. For the processing fee, the participants receive The Money Making Kit, access to online tutorials, and Unlimited Customer Support.   After the 3 day free trial ends, the customer is subject to a monthly charge of $74.97 in order to continue the service.  All these costs are clearly noted in the  Terms and Disclosures on the page. The terms on the page are as follows: By submitting this form, I am ordering this product's trial membership for $2.97 for the processing fee. Unless cancelled, I will be charged $74.97 upon completion of the 3 day trial period. The charge will reoccur monthly at a total of $74.97 until cancelled. I have read and agree to the Terms and Conditions / Privacy Policy. To cancel call (877) 453 5682 or email [email protected].

In addition, at the bottom of the initial signup page there is a link to the full program Terms.

Then on the second page in the signup process, the initial cost of $2.97 is again clearly noted on the page, with the terms below it. Once the customer enters their personal information to signup they MUST click to agree to the Terms before their account can be established. There is a check box that must be toggled to YES which reads,  Yes, I want the Google Startup Kit and agree to the terms.  In fact, EVERY customer that signs up for the program, MUST click in the required box to Agree with the terms. There can be no question as to what the program costs are.

Immediately after the signup process is completed, the customer receives confirmation emails for their various purchases. These Confirmation Emails again contain the initial program costs and the monthly charge requirement, the descriptor for the billing charge and the terms for the account maintenance.

During the sign up process, there are completely separate and additional services that can be added to the program. These programs are elective and are not require to participate in the Fast Blog Income program.  The additional program costs of $19.97 per month is also clearly noted on the page and the customer again MUST opt in to the additional program. The additional program is The Expense Tracker. The Expense Tracker is a powerful money finding and budgeting tool that helps you minimize your expenses and increase your profitability each month.

We apologize for any inconvenience experienced by any customer and take every opportunity to clearly display the terms of the program during the signup process. In addition, we have satisfied customers and continually work too gain more satisfied customers. To help accomplish this we have an open, relaxed, no hassle cancellation procedure.  Any unsatisfied customer can contact our office at 877-204-7404 to speak with a  Customer Support Representative, during the hours of 7am 7pm (PT) or an email can be sent directly to [email protected]

Thank you, Fast Blog Income Staff

-->



Fast Blog Income would like to take an opportunity to clarify our program offering.   Interest in this program is large and it has come to our attention that some people were not able to contact our office due to the high call volume Fast Blost Income was experiencing. We have taken steps to alleviate this issue by adding additional staff and increasing our telephone bandwidth, which is cutting telephone hold times considerably. We are confident that in the future all customers will not experience a delay attempting to contact our offices.  Any unsatisfied customer can contact our office at 877-204-7404 to speak with a  Customer Support Representative, during the hours of 7am 7pm (PT) or an email can be sent directly to [email protected]

The Fast Blog Income Program is designed to educate and train the customer on how to understand and develop an internet blog site. With the blog site the customer can create their own personal blogging site to promote products and services and learn how to generate traffic to their blog site, all by working with Google to generate income.

Upon signing up for the program the Terms of the program are noted several times. On the initial signup page the cost of getting involved with the program are noted on the page.   Also noted is the fact that this program is provided to everyone with a standard (3) three Day FREE trial. This 3 Day Free Trial is noted on the signup page and in the terms and conditions at the bottom of the page, along with an Earnings Disclaimer for the program.

To signup for the program, customers are charged a $2.97 processing fee. For the processing fee, the participants receive The Money Making Kit, access to online tutorials, and Unlimited Customer Support.   After the 3 day free trial ends, the customer is subject to a monthly charge of $74.97 in order to continue the service.  All these costs are clearly noted in the  Terms and Disclosures on the page. The terms on the page are as follows: By submitting this form, I am ordering this product's trial membership for $2.97 for the processing fee. Unless cancelled, I will be charged $74.97 upon completion of the 3 day trial period. The charge will reoccur monthly at a total of $74.97 until cancelled. I have read and agree to the Terms and Conditions / Privacy Policy. To cancel call (877) 453 5682 or email [email protected].

In addition, at the bottom of the initial signup page there is a link to the full program Terms.

Then on the second page in the signup process, the initial cost of $2.97 is again clearly noted on the page, with the terms below it. Once the customer enters their personal information to signup they MUST click to agree to the Terms before their account can be established. There is a check box that must be toggled to YES which reads,  Yes, I want the Google Startup Kit and agree to the terms.  In fact, EVERY customer that signs up for the program, MUST click in the required box to Agree with the terms. There can be no question as to what the program costs are.

Immediately after the signup process is completed, the customer receives confirmation emails for their various purchases. These Confirmation Emails again contain the initial program costs and the monthly charge requirement, the descriptor for the billing charge and the terms for the account maintenance.

During the sign up process, there are completely separate and additional services that can be added to the program. These programs are elective and are not require to participate in the Fast Blog Income program.  The additional program costs of $19.97 per month is also clearly noted on the page and the customer again MUST opt in to the additional program. The additional program is The Expense Tracker. The Expense Tracker is a powerful money finding and budgeting tool that helps you minimize your expenses and increase your profitability each month.

We apologize for any inconvenience experienced by any customer and take every opportunity to clearly display the terms of the program during the signup process. In addition, we have satisfied customers and continually work too gain more satisfied customers. To help accomplish this we have an open, relaxed, no hassle cancellation procedure.  Any unsatisfied customer can contact our office at 877-204-7404 to speak with a  Customer Support Representative, during the hours of 7am 7pm (PT) or an email can be sent directly to [email protected]

Thank you, Fast Blog Income Staff

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